Shifting Eng Leaders to Think Like GMs, Building an AI-Driven Visionary Roadmap & Braze’s Product Health Initiative w/ Jon Hyman #254

Episode notes

Jon Hyman (CTO & Co-Founder @ Braze) returns to the podcast to share how he balances a mature, public-company roadmap with visionary AI innovation! We deconstruct Braze’s quantitative "Product Health" framework - a scoring system used to resolve competing prioritizations and mandate technical remediation. We also discuss shifting engineering leaders to think like GMs, how to realign teams by connecting abstract “vision” to specific releases, goals & outcomes. Plus, Jon’s three-tier mental model for AI products, how to identify AI features that actually drive revenue, and reimaging your product for future channels, teams, and skills. ABOUT JON HYMAN Jon Hyman is the co-founder and chief technology officer of Braze, the customer engagement platform that delivers messaging experiences across push, email, in-app, and more. He leads the charge for building the platform’s technical systems and infrastructure as well as overseeing the company’s technical operations and engineering team. Prior to Braze, Jon served as lead engineer for the Core Technology group at Bridgewater Associates, the world’s largest hedge fund.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• Hiring top-tier talent, the importance of adopting an evolutionary mindset, and taking critical feedback to solve technical problems w/ Sergiy Nesterenko @ QuilterEngineering Founders · on Engineering management88 / 100
• What Marketers Can Control When AI Changes Everything with Nick Wedewer, VP of Growth Marketing at Hims & HersThe Partnership Economy · on generative AI87 / 100
• Code Review Is a Taste Problem | David Poll ⁨@GitHub⁩Hangar DX Podcast · on engineering leadership81 / 100
• Building Skills-Powered Organizations in the AI Era with Ravin JesuthasanChange Management Review Podcast · on generative AI81 / 100
• Inside Target’s approach to enterprise AI deployment with Sowmya PodilaThe Ecommerce Toolbox: AI in Retail · on generative AI79 / 100
• Navigating AI Risks with Trevor Horwitz from TrustNetB2B Automation Spotlight · on generative AI79 / 100

• Hiring top-tier talent, leveraging open source models, and staying competitive in the age of AI w/ Benny Chen #26786 / 100
• Determining bets, using customer insights to pivot, and gaining developer buy-in & trust w/ Tomas Reimers #26483 / 100
• Utilizing AI internally to iterate faster and empower smaller teams to upskill w/ Vivek Raghunathan #26396 / 100
• The Product Paradigm Shift: How Livekit Navigated High Stakes Scaling Challenges to Build the Future of Voice-First AI Interfaces w/ Russ d’Sa #26276 / 100
• Building an empowered career w/ Jean Hsu & Cate Huston #26163 / 100