The Dumb Monkey Show · 2026-01-19 · 53 min
Send us Fan Mail AI adoption fails when leaders treat it like an IT rollout instead of a business shift. In this episode, Barwon Water’s GM of Digital Business, Wayne Pales, explains why AI only works when senior leaders get their hands dirty, make mistakes in public, and lead the conversation. We unpack how Barwon Water rolled out Copilot to 500 staff, tackled shadow AI without locking everything down, and built a culture obsessed with data quality. Wayne shares why traditional change management is too slow for AI, how “agentic AI” changes workflows, and why people, processes, and data matter more than tools. If you’re serious about AI for business, not hype, this episode shows how leaders actually make artificial intelligence in business stick. Follow the podcast for more no-nonsense AI conversations. Resources & Links: Dumb Monkey AI Academy → Dumb Monkey App → The CEO Who Mocked AI (Until It Made Him Millions) → Enterprise Monkey →
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