Why AI Adoption Is Missing This Critical Piece | IBM Partner Plus - The Digital Transformation Playbook

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Agentic AI generative AI Artificial intelligence Intelligent automation IBM Partner

Episode notes

#IBMPartner Generative AI is easy to try and hard to run safely. If you’ve ever watched a brilliant demo fall apart when it hits real data, real users, and real governance, this conversation is for you. We sit down with Brian Syring , Director of Sales at TechD , to get practical about what enterprise AI adoption actually demands and why trust becomes the deciding factor when GenAI still feels like a black box to many leaders. We cover: Unpack what it means to be an IBM Gold business partner and how TechD works as an extension of IBM across pre-sales, delivery, and ongoing management. Brian shares what he’s seeing in the market, especially the surge of interest in IBM Watsonx and the wider generative AI platform approach, where organisations want flexibility, security, and strong governance rather than a one-size-fits-all tool. Aligning AI programmes to business outcomes such as time saved, cost reduced, and better decisions. Replacing spreadsheet-driven operations with secure, scalable systems to improve auditability and resilience. We also dig into the cultural shift: aligning senior stakeholders, defining the ROI, and ensuring employees truly adopt the new ways of working.