The Digital Healthcare Experience · 2026-06-10 · 36 min
Are we solving the right problems in healthcare? We posed this question to Mark O'Leary, Managing Partner at o2 Holdings. Drawing from decades of experience across startups, Fortune 500 companies, and healthcare organizations, Mark shares practical insights on AI, decision making, patient-centricity, and the future of healthcare transformation. Watch the video here . Chapter Timestamps: 00:00 Preview clip 00:55 Welcome and guest introduction 03:05 Why defining the right problem matters 05:47 AI in healthcare: opportunities and pitfalls 11:15 Decision-making, bias, and "metrics without meaning" 16:09 Interprofessional communication and patient outcomes 20:30 What patient-centricity actually looks like 24:03 Real-world examples: Phreesia and Surescripts 26:00 Cross-industry lessons for healthcare 28:31 From innovation to care delivery integration 32:41 What's ahead for healthcare innovation If you're navigating AI adoption, building healthcare solutions, or leading transformation efforts, this conversation offers grounded, actionable perspective.
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