The Dental Economist Show · 2026-02-19 · 44 min
Chord Specialty Dental Partners is redefining what it means to scale a DSO without losing the human touch. In this episode of The Dental Economist Show, host Mike Huffaker sits down with CEO Todd Cruse and COO Alayna Brent to explore their powerful leadership philosophy: take care of your team and patients first, and economics will follow. From ripping out three PMS systems simultaneously to implementing a 60-day integration playbook, Todd and Alayna share the real-world strategies behind building transparency, driving change, and creating a culture where doctors actually go home at 5 PM. This conversation is a masterclass in operational excellence, people-first leadership, and what it truly takes to grow a specialty DSO that providers want to join.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
Stephen Thorne on Moving Dentistry From Sick (or Reactive) Care to Preventive Healthcare84 / 100
Keith Miller on What Dentists Should Ask Before Partnering With a DSO88 / 100
Dykema DSO Conference Edition with Brian Colao48 / 100
Leslie Espinola on Why Most Dental Practices Fail for Business Reasons Not Clinical Ones73 / 100
Joe Feldsien on Why PDS Health Bet on the Mouth Body Connection Before Anyone Else69 / 100
