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Index/Leadership/The Dental Economist Show
The Dental Economist Show artwork

Reimaginging RCM - Paul Kaiser and Drew Hamilton

The Dental Economist Show · 2026-07-09 · 18 min

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Topics in this episode

dentistrydentalMike HuffakerDental Economist Showsdental practitioners

Episode notes

What if a dental asset sat at the center of the universe for the entire dental market? We’re unpacking it all in this special live edition of The Dental Economist Show, coming to you from the Planet DDS Ignite event in Newport Beach. Host Mike Huffaker sits down with Paul Kaiser, CEO of Dental Exchange, and Drew Hamilton, its CRO, for an insider's look into how they are redefining revenue cycle management (RCM). Tune in to explore how Dental Exchange successfully navigated explosive growth following the Change Healthcare disruption , why KKR backed their extensive 30-year transaction infrastructure , and how new innovations like Eligibility AI and Reconcile AI are pushing the platform far beyond a traditional clearinghouse. Plus, get a direct perspective on the complexities, definitions, and major growth opportunities surrounding real-time adjudication and getting payer buy-in.

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