Jeff Leger on the Bold Strategy Putting 123 Dentist in the Lead

Episode notes

Canadian DSO, 123 Dentist, has become the country’s fastest-growing dental organization. How? We’re unpacking it all in this episode of The Dental Economist Show as host Mike Huffaker sits down with CEO, Jeff Leger, for the ultimate insider’s perspective. What You’ll Learn: How to translate expertise from adjacent healthcare sectors Why visiting your frontline teams isn't optional - it's your competitive advantage The regional doctor mentor model for balancing clinical autonomy with organizational standards How to protect culture during rapid acquisition-driven growth Why operational excellence and clinical care aren't competing priorities The digital engagement platform opportunity in dentistry Most importantly, this conversation highlights what we all know and cannot afford to ignore: strong people-focused culture is a non-negotiable in today’s day and age. Episode Highlights: 07:01 Why Your First Growth Move Should Be Meeting Your Teams Jeff's strategy of visiting 100+ clinics in his first six months reveals a critical leadership principle: understanding operations requires boots-on-the-ground observation before deploying spreadsheet solutions.