David McNeil on AI vs SaaS: Vertical Expertise & Software Survival
The Dental Economist Show · 2026-02-05 · 46 min
Episode notes
Weave's Chief Revenue Officer, David McNeil, joins The Dental Economist Show to explore how technology is transforming dental practice operations. With over 25 years of SaaS leadership experience, David oversees sales, customer success, and revenue operations for a platform serving more than 30,000 practices. In this conversation, host Mike Huffaker and David dive into the future of AI in healthcare, the art of building high-performing sales teams, successful M&A integration strategies, and how Weave is leveraging AI to solve critical front office challenges—from appointment scheduling to patient communication and revenue optimization. #dentaleconomist #dentaltechnology #AIinhealthcare If you enjoyed this episode, make sure to subscribe, like, and comment Chapters: 00:00 Introduction & Hiring the Right Talent 01:51 David's Journey from SaaS to Healthcare Technology 04:00 The Future of SaaS and AI's Impact 09:00 M&A Lessons and Cultural Integration 14:00 Hiring Strategy: Domain Expertise vs.