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Unplug the old ways of vehicle support to plug into EV success

The CX Pod · 2026-04-10 · 4 min

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Episode notes

How can companies support new electric vehicle customers? In this LinkedIn Live excerpt, Percepta experts Pete Rodriguez, Jamie Goldberg, and Omar Riahi explain what brands should do first, and what they should stop doing to make the EV ownership experience great from day zero. Their consensus? A gas vehicle mentality will leave you stalled.

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