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Index/Leadership/The Connected Leadership Podcast
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A Hand Up, Not a Hand Out with Nigel Kershaw OBE

The Connected Leadership Podcast · 2026-06-15 · 22 min

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Episode notes

When The Big Issue launched in 1991, it didn't just introduce a new publication; it fundamentally changed the face of homelessness. By offering a "hand up, not a hand out," it turned vulnerable individuals into micro-entrepreneurs and challenged the traditional charity model. In this inspiring episode from the archive, Andy Lopata speaks with Nigel Kershaw, Chairman of The Big Issue Group, about the incredible 30-year journey of this iconic social enterprise. Nigel shares the origin story - sparked by an encounter on the streets of New York - and the initial pushback they faced from both the homeless community and established charities. Discover how The Big Issue built a powerful, interdependent relationship with its vendors, the critical pivot they made overnight during the pandemic lockdown, and how a "mad idea" to start a social merchant bank led to managing £300 million in impact funds. This is a masterclass in leading with purpose, scaling impact, and proving that business solutions can solve social crises.

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