The Compassionate Leadership Interview · 2023-02-22 · 23 min
Melissa Swift is North American Transformation Leader at Mercer and author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace. Melissa says that most of her career has been occupied by work that no-one understands. That’s been a consequence of a preference for working with diverse groups of people to solve complex problems. She currently works at Mercer which is a consultancy that helps with making work better, rewards systems, and wellness. Melissa believes that one of the aspects of work that is rarely considered is the everyday experience of the employee and how they feel about the work they are doing. In particular, often they can’t relate what they are doing to the goals of the business. Sometimes this is because the relationship is tenuous at best. Over the years Melissa has tested and learnt what makes a job fun for her. Her current job at Mercer combines intellectual challenge, working in diverse teams, and solving real world problems. Performative work appears in her book as a major problem area. A lot of the time what we are doing at work is artistic performance - we’re doing it just to show off.
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