The Intentional Living Pharmacist with Dr. Emlah Tubuo, PharmD, MS, Owner of Powell Pharmacy

Sykes: Sykes. The Bottom Line Pharmacy Podcast. We've got a great show for you this week, but before we get into the show, if you find this episode valuable, please, like, share and subscribe so we can help more independent pharmacy owners. Also, Visit us@pharmacyaccounting.com. um, if you're overpaying in tax, if you're prepping to start, buy or sell a pharmacy, or just have a gut feeling that your financials aren't quite right, we have a suite of services for every need your pharmacy is facing. Go to pharmacyaccounting.com and we can help. Okay, now on to this show. Welcome, everyone, to another episode of the Bottom Line Pharmacy Podcast. We've got a very special guest today, someone who, uh, I've seen her talks at the Ownership Workshop. There's a lot with the NCPA Ownership Workshop. Of course, Bonnie and Alan do that. Um, but she also has a podcast that I've been binge listening to. Um, it's an incredible podcast. I'll put a link in the description, um, for anyone wanting to go check it out. But it is Dr. Emla Tubo. She's an integrative pharmacist, TEDx speaker, and intentional living advocate. Uh, she's an entrepreneur. She owns, uh, Powell Pharmacy up in Ohio. Um, she's also the host, like I mentioned before, of the Intentional Living with Emla podcast. Um, Emla, thanks so much for jumping on today. I'm really excited to get into this topic about culture and really building a connected team with your community. So thanks again for hopping on with us.

Dr. Emlah Tubuo: Thanks for having me. Yes, I'm honored. I've, um, been looking forward to spending time with you guys outside of the Ownership Workshop, where it's not the formal environment, you know, where there's training and ces.

Sykes: Yeah, yes, absolutely.

Scotty: Workshop, though, uh, real quick. I mean, that's quite a workshop that NCPA puts on. And not only are you getting guests like us, uh, Sykes company, but you get MLA as well, and, and many, many others. So that's a really, really good workshop program, um, that frankly, anybody looking to start or open a pharmacy certainly needs to start there. Would you. Would you agree to that, Emma?

Dr. Emlah Tubuo: Without question. I have people reaching out to me and saying, you know what? I want to. I'm thinking of opening a pharmacy. I'm thinking of ownership or thinking, um, I'm like, the first place. The first thing you do is find out when the next ownership workshop is and register. You will become aware of the things that you should think about more. And you will become aware of the resources that you have. Because every time I say if you see an owner or an entrepreneur who is trying to do stuff all by themselves, that's a sign of, uh, you're heading down the wrong road. So it's important. We have a lot of resources that sometimes we're not even aware that we have. So the ownership workshop does a, uh, fantastic job. NCP and mackenzie, uh, do a fantastic job of putting all those resources together for future owners.

Sykes: Sure, yeah. And the, you know, the. One of the key topics you talk about there is, uh, is culture, and really defining culture in pharmacy. Um, but before we dig into that a little bit, I want to circle back to your podcast, which is all about intentional living. So you have a model that's the four pillars of intentional living. Kind of dive into, you know, what is intentional living first of all. And then kind of talk, I guess, a little bit of an overview as to what those four pillars are for the people listening.

Dr. Emlah Tubuo: Well, I love that you mentioned about the culture and because that is, to me, that is the foundation of intentional living. And if you could define intentional living any different way, for almost every guest I have on a podcast or every friend I meet, they have a different meaning, a, uh, different definition of intentional living. And I usually say to me, intentional living is imagining where and what you want your life to look like. And then intentional living is basically the steps that you take to get your life there. So that's basically, to me, that's the definition without any random words. So what is in your head and what steps are you taking? Are you taking steps towards that life that you imagine in your head for yourself, or are you taking steps away? And if you're taking steps away, you're not living intentionally, but if you're taking steps towards that life that you imagine for yourself, and the life that we are all imagining for ourselves are different. And so that's what I use in my practice and, uh, to be able to make it a, uh, place where we want to go. I tell my employees, I say, if you wake up in the morning and you're like, oh my gosh, I gotta go to Powerfar Pharma Pharmacy today, then I failed. You know, as an entrepreneur, if you wake up in the morning and like, oh, yes, I'm going to go to work today, I get to go to work. And you're excited to go. And that's not something that I am asking to see how you feel when you wake up in the morning. But if I've done my Job. Well, as an owner, as an entrepreneur, you should be excited to come spend a day with me. And then we do what we do best at our pharmacy. Yeah. Not only to generate the revenue, but only to feel. Also to feel good. Because this is our lives. This is the one life that we get to live. We want to lead a fulfilled life, so we might as well have fun doing it, you know? So that's kind of how I look at intentional living in association to fantasy practice.

Scotty: I love that. I love being intentional, not passive. Having focus, uh, having a drive, having a goal towards something, um, a higher kind of view of. Of where you want to go. I love that. I mean, I think. I think that's great. And then as part of that, you mentioned the culture, Emla, and. And how that's kind of the foundation. Um, kind of expand on that. Because to get where you need to go requires a team of people. And building that team in the right way to help you and others, you know, people you're carrying along with you to that shared viewpoint. Kind of expand on that.

Dr. Emlah Tubuo: So I. Scotty, I'm glad you asked that. I wear a bracelet which says enjoy the journey. And that defines my life. As I head on to that space where I imagine in my head as the fulfilled life that I want to lead. That fulfilled life includes taking care of my three children. It includes being the MLA that I imagine that MLA is. It includes being an amazing entrepreneur and a wonderful clinician that can take care of every patient that steps foot into the pharmacy. And I cannot do all of that alone. So I have to identify the people that I need to get to help me to get that done. So everybody that I partner with along my entrepreneurial journey has to have some degree of buy in. You know, I always talk about extreme ownership. You know, and if I own the pharmacy, the people that work with me, my legal team, my cpa, my marketing, every. All the parts that come together, we have to have the same vision. Everybody has to have buy in. Like, what was the original vision of this pharmacy? What do we want to accomplish? What are the goals for this quarter? What are the goals for this year? What does success look like? And if we have an inch of buy in, and I m. Want to do my part, you do your part, and everybody on the team does their part, and we do it with joy. And then we achieve our goal, then we celebrate, then we set a new goal. And to me, truly, that is work, that is life. And, um, we separate it a lot. And it's. It's More difficult when we separate it.

Scotty: How do you get the buy in? Uh, uh, what's your, what's your secret? What, what are you doing to. Because you know you, I'm sure you've run into some people you've wanted to work with. They're not sharing the same vision or

Sykes: everybody's so different too, about what makes them buy in. Yeah, everybody's so different.

Dr. Emlah Tubuo: You know, I just, I uh, was expecting that question.

Scotty: They're buying into your vision, I'm guessing, em, that's it. They see, they see you and they're like, I want in on that.

Dr. Emlah Tubuo: Scotty, I think is a hair. But yeah, the way I look at it, I look at it that, you know, we identify there's a lot. We have lost that human connection over life as we have, you know, embarked on this very busy culture of ours that we live in right now. But my goal is usually take one step back. If we take one step back and then we look at what does everybody actually want in their life. I've yet to meet somebody who wants, who doesn't want to live a fulfilled life. So when I interview somebody and I go, what, what does your life mean to you? What do you want to achieve with your life? And I figure out a way that you practicing with me at this pharmacy can give you some of that that serves as uh, a first entry point for buy in. So if I'm able to give them something that they desire in their lives. So if somebody comes, like I have an employee, she came in to interview and she goes, all the jobs that they're out there, the jobs that are paying really well and, but she's got to work till 5, she's got to pick up her kids from the bus at 2:30. So she's looking for a job that will let her go home at 1:30. And I go, I can give you that. So you're here from 9 to 9 to 1 and be home by 1:30 and take care of your kids, you know, it's a win win. You hold your end of the bargain from nine to one you're going to put in the work and then one o' clock you go home m and be the wonderful mother that you are. And um, I gave her that chance. I assess it and we connect to make sure that we connect with certain values, underlying values that are together. But once we make that connection, fantastic. Without that, she's not going to have to buy in if I don't give her what she wants. And it's, I think it's Zig Ziglar who says it, that you can get what you want in life if you give, um, if you help enough other people get what they want. So that's kind of how we, we go about it. So she is a phenomenal front, uh, desk employee. She just, she's the face of Power Pharmacy. You walk in, she's smiling, she's doing everything, and she packs her bags and you know, oh, it's one o', clock, she's gone, and the next day she's a fantastic mother and a fantastic employee. And so that's kind of how we get the buy in. So it's like, you know, you get what you want, I get what I want, then we work well together and.

Sykes: Yeah, and the real secret sauce there is that buy in extends into the community. It extends to patients that come through the door. Um, and so I think that that's really cool that, you know, that buy in is you extend into that patient base and creating a better culture and experience.

Dr. Emlah Tubuo: Yes, absolutely. Because, uh, ultimately what are we there to. We are, uh, a company. We ah, to generate revenue, grow the business and serve our community. So it ends up being a win, win, win. So the patients feel better, we generate revenue, we pay our employees, and the business is growing. So that is the true meaning of a community pharmacy. So, and that. And which for the patients that, uh, the community needs, we've been losing that because the big chain pharmacies cannot give us all of that. So there's a space for everything. You know, there's a little space for every, every bit of it. Especially independent pharmacy.

Scotty: Yeah, you got that right.

Sykes: You know, we kind of talked about extending in that culture into the community. Scotty, I don't know if you want to talk about culture a little bit more, if you're ready to kind of change gears here on something else.

Scotty: No, no, go ahead.

Sykes: Great. One thing I guess also that could be interesting to talk about is going back to your, uh, that intentional living talked about. I think there's a lot of people out there that they've got a big lofty goal. They're an owner, they're a pharmacy owner. They've got a big goal for their pharmacy. Um, but they might not know how to get there. And so that intentional living kind of adds those kind of, uh, those kind of steps. One thing that we talked about here a lot is diversified revenue. What are some things that you're doing in your pharmacy? And if you don't mind kind of elaborating as to like, what were the steps that you kind of took to get to that space.

Dr. Emlah Tubuo: I'll take a step back into pharmacy school as pharmacists. You know, most doctor or pharmacists graduate pharmacy school with a strong clinical aptitude, you know, great knowledge of, you know, clinical, you know, mechanism of actions and pharmacokinetics and just how work, it's just how life works. But the aspect of pharmacy which moves into business is not emphasized strongly in pharmacy school. So a lot of pharmacists are not great business people. So you kind of have to either be born into a family of business or you have to go out and study it on your own or go get a degree in business. So that's one thing. So as pharmacists, we have to work one step harder than the average person who go graduates business school in order to run a successful business. That's the first thing. So to be able to see what is actually going to generate revenue, what are the services that I'm providing? Can I just continue to dispense prescriptions even though reimbursements are declining? Is this what we're going to focus on as a business or can we diversify? And when we diversify, what are we diversifying into? Does this still meet the values of the pharmacy? Is this fulfilling? Is this bringing in revenue? Are, ah, the patients getting, ah, a positive benefit to this? Is this generating the outcomes that we really want to generate? And how long is this sustainable? So, you know, those are questions that business owners have to ask themselves. And, um, it is, it is really tough to answer those questions. So I bring it back down to intentional living. I bring it down to those pillars of intentional living. And I say, you know, nobody wants to jeopardize their health. People walk into the pharmacy not because they're excited to come pick up prescriptions. They come because they desire health, optimal health. So what we, the service we offer, the products we offer are, um, one step towards what they want. So we're not giving them metformin. That's not the end goal. We're not giving them simvastatin. We're giving them a step towards health. So there could be several steps towards health. The step towards health is not only the prescription. So that's kind of how we look at it from diversifying. So I look at it from the pillars of intentional living, which is nutrition, movement, inner alignment, and positive social connections. So I want you to envision a table. So if you think of a table with four legs, the first leg is nutrition. So hippocrates said, let food be thy medicine, let medicine be thy food. So no matter your, your health is not optimal if the nutrition of the food you're not putting or putting on your plate is not nutrient dense. So figuring out nutrition, you could take all the metformin you want. If you're not putting right fruits on your plate, your blood sugar is not going to be controlled. Then the second pillar is movement. I can give you all the metformin I will give you. I can dispense all the symptoms. That's another pharmacy. And give you. If you take all that, go sit at home and you don't get your butt off the couch and move your body, your blood sugar is not going to be controlled.

Sykes: Yeah.

Dr. Emlah Tubuo: Yes. You're not going to build muscle, you know, so the movement is just the, uh, one of the very integral parts of health. So nutrition, movement. The third pillar is inner alignment. There's certain biomarkers in your body, your enzymes, you know, and, um, lab values, ferritin inflammation levels that are very fundamental to all chronic diseases. And as pharmacists, this is a revenue opportunity for us to be able to help the community get people. You go to your wellness visit every year with your doctor, but very few physicians will measure your inflammation levels because it's not in the guidelines to measure a C reactive protein. So the doctors measure what's in the guidelines, you know, and they will not measure your vitamin D, they will not measure your lp. Some guidelines are changing to include some of those. But as a pharmacy, we have included these bread to measure, um, uh, biomarkers. And that's what we're measuring. We have our journeys program that we measure these biomarkers, sit down with people, explain these things. People want to know. People don't even know, like what. When they look at your, my chart, you log in and you see all your results. They're in the red, they're in the yellow, they're in the green. You don't even know what these values mean, how they pertain to your life, uh, what action items you can take to change those values. You're like, oh, I just did my labs with my doctor. He says it's okay, she says it's fine. I'll see you next year. And so what are the steps that you take to keep that. So the inner, inner alignment, we measure those biomarkers. Enzymes, hormones, testosterone. And then we're able to compound that. That's also helping the patients feel better and be able to generate some revenue for the pharmacy. And the final Pillar is positive social connections. And I know you smile because I know that that's what blends the whole thing. The culture it comes in so it puts together the nutrition. Think about that moving up to the platform of the table, which is like the prescriptions and supplements to standardize that. So anything that will help us solidify any of these legs, generate revenue and make the patients feel better is what we're going to be doing at a pharmacy. And if we practice it for a quarter or two and it's not generating revenue, we scratch it and find all the things that will. And so the flexibility is the name of the game. But we found, you know, that testing these biomarkers and educating patients, patients just want to be educated. They just, they're just craving connection.

Scotty: It's personalized. It goes a little deeper than just seeing your doctor and you know, checking your blood pressure and your heart or whatever. It's more personalized. It's more um, it's more relationship based. You're having a closer connection. You're getting kind of into the functional.

Dr. Emlah Tubuo: Yes, that's, yes, that's, that's a. Scotty,

Scotty: People want that level of care. It's missing in the marketplace by and large, I think.

Sykes: But um, to add to your point, Scotty, it's, it adds a lot of continuity with the community too. I mean, think about this. You know, um, you know, I live in a smaller town and um, I can think of, you know, I live in ah, Huntersville, just on the outside of Charlotte. But uh, it's a little bit of a suburb. But you know, there's a lot of places that when I think of a certain thing, I know exactly what comes to mind. So if you're a pharmacy that's offering like this high level health, uh, expertise and advisory and um, care. You know, when people in the community that are also into health and wellness, when they think about where they want to go to get to really optimize their, their health care plan, you know, Powell Pharmacy is the first thing that comes to mind. That's a very powerful position to be in. Just adds a lot of confidence and

Dr. Emlah Tubuo: you flip it around and you see that you provide the value. We have grown significantly by word of mouth because if Austin, you come into the pharmacy and I take great care of you, what's going to happen is that you're going to want to share with the people that are important to you in your life. You're going to share. Yeah. So. And other people come in every single day. People walk into the pharmacy My neighbor sent me here. My co worker sent me here. My friend from Bible study sent me here. My girlfriend from the soccer team sent me here. And that's kind of how it is. And so it is. And somebody comes in and goes, oh, they're bringing in their friend from work. And we know that we've taken care of people and a part of the culture, too. I usually tell everybody at a pharmacy and I say, tell me your number one artist or your number one who. What star do you have? Um, like your favorite musician or your favorite band or your favorite writer. Austin, who's yours? I'm gonna put you on the spot. I'm gonna turn it around.

Sykes: Oh, man. My favorite artist.

Scotty: Uh, yes.

Dr. Emlah Tubuo: Uh, whose concert are we going to?

Sykes: Whose concert are we going to? We're going to go to a Rufus Du Sol concert. How's that?

Dr. Emlah Tubuo: All right. That's what's going to happen. So this is the way I want you to think about it, Austin. If you and I are working at a pharmacy, just imagine that somebody. Pharma, first of all, ban. Or they themselves walk through the door of the pharmacy. Will you be sitting behind a computer, just typing and going, hi, how can I help you? You won't do that.

Sykes: No, I'm starstruck, man. I'm coming. I'm running behind the counter.

Dr. Emlah Tubuo: Oh, yeah, exactly, exactly. And that's how I want you to behave when everybody walks into the pharmacy. Not up to that level, but treat

Sykes: them like a celebrity.

Dr. Emlah Tubuo: So thank you. So we're gonna walk out of the computer and go out there because that person has left their home, they've gotten into their car, drove to your pharmacy, parked, comment. They could have gone to any other pharmacy. They came to your pharmacy to give you money to get something that you're selling, to get the knowledge that you have, to get the product that you have, to get the services that you're delivering. So don't sit on that computer. The computer is not going to give you the money. Go out there and meet the person. So we're going to go out there and we're going to meet our staff and we're going to see how can we help you today and what has brought you in. And then we'll take care of them. And then that's. That's kind of how it goes. That's how we get the culture. Buy in.

Sykes: Yeah, that's awesome.

Scotty: That's community pharmacy right there. You know, that's.

Dr. Emlah Tubuo: It really is funny.

Scotty: That's 101 community pharmacy. If you're not.

Sykes: You're not getting that celebrity VIP service out of CVS or a Walgreens, that's for sure. Definitely not getting.

Dr. Emlah Tubuo: Yes, no. And I tell, and I tell my pharmacy friends, I go, I was, I worked at a big chain pharmacy for about 13 years before I opened my independent.

Scotty: So.

Dr. Emlah Tubuo: And the pharmacists who work at a big chain, they're not doing that out of bad faith. They're just wonderful pharmacists just like myself. The systems that they have in place and the metrics that they have to meet and the numbers that they're given and the number of, and the amount of help that they have just doesn't justify the ability to treat everybody one on one. If they were given the time, space and energy and, uh, the logistics, they would do just as good. And you know, my hope is that one day we get to a place where we can provide more of this type of healthcare to people because we deserve it, you know, so hopefully one step at a time in the right direction. So.

Sykes: Well, and that's why when you talk to a lot of people that are, that are either thinking about leaving a big chain or they have left a big chain, the number one reason is because they want to provide better patient care. So, um, at a higher level, you know, they don't want to be sitting there and just fill in prescriptions. I mean, they want to talk and interact with the patients and, um, make a real impact. So. Yes, don't do stuff in your pharmacies doing that. Yeah.

Dr. Emlah Tubuo: Yes. They want to feel fulfilled. They don't just want to wake up and go fill 1,000 prescriptions, 2,000 prescriptions and come back. You know, it's, it's, it's, it's, it gets boring. You want to. When people are creating connection, I tell, I say, I tell my clients and my, my employees every day. I say people are craving connection over consumption. So there is the consumption piece, but people are craving connection. That's what's declining. A Harvard study, um, the longest Harvard study on longevity and belonging showed that, you know, the number one, the number one, uh, opportunity for people to lead a fulfilled and healthy life is the, is the quality of their relationships. It's not even their, ah, cardiovascular risk. Cardiovascular markers. No. Yeah. And you would, I would have been thinking cardiovascular risk will be up there because cardiovascular disease kills more people than all the cancers put together. I was thinking this is going to be cardiovascular risk. They're like, no, it is the quality of people's relationships. So we need to really foster Those connections, we need to foster that positive social connection. It is something that we've lost, um, in the Western world as we're growing. And, uh, we just need to make conscious and intentional reminders to come back to check on your. On Mondays when we come to work, we ask everybody, how was your weekend? And you got to whip out your phone and show, uh, us a picture you took over the weekend. What was happening. If you don't have a picture, tell us something that you did on Saturday and Sunday before we start our day. This only takes, like, five, five or ten minutes of our day. And it changes the mood in the pharmacy, you know, because people get to talk about, oh, my. You know, my daughter graduated or my son went to prom and stuff like that. You know, some people don't have children. They're like, oh, my cuts, you know, did this and everything. And they were like, show us a picture, you know, and everybody sees something that really matters solely to them. And then we now dive into work,

Scotty: and then everybody wants to work. Everybody's in a good mood. Then everybody walks in the pharmacy, wants to be there, and then it cascades from there.

Sykes: It's all intentional.

Dr. Emlah Tubuo: Yes, it is intentional. That is. That is the way to do it, you know, because the work is always going to be there waiting for us. We got to go towards it with the right mindset and. And the desire to get that work done.

Sykes: Yeah, absolutely. Um, well, Emma, thanks again for jumping on with us. Um, glad to have you on again because this is a fascinating conversation. We can talk about this for hours. Um, but thanks again for coming on. And, uh, is there anything else you want to leave the listeners with? Anything you want to pl. Anything you want to showcase?

Dr. Emlah Tubuo: Well, my biggest thing is that how can I, you know, if I. I usually tell my children, I say, I.

Scotty: If.

Dr. Emlah Tubuo: If we in life have. Get as close as, uh, possible to figuring out, like, the one unique note that we were incarnated to sing, you'll be able to live your life happily, and it will feel better for you if you're able to sing as close to that note as possible. You know, the chances that we're going to actually sing that note, you know, perfectly, you know, maybe slim, but some people, if you're able to hit it, that I would. I would love to be near you, because I just want to have the positive energy that emanates from you. But if we want. If we are able to figure out that note as best as possible, to be able to leave it out to its fullest is Spending time with people who think like us, you know, and figuring out what truly makes us happy and either merging it with our work or working in a field that actually fulfills that need in our heart. That way it will not be hard. Like, I know that, you know what, what you guys do for your company is what you're called to do. It's what you, not only what you study is what you are called to do. You know, but if you put me as you will hire me in to work with you as a cpa, you one, uh, step close to failure. You, I mean, you have a lot of steps close to failure. So, so, but, but tell people if

Scotty: I failed scripts, I'd kill them. So you don't want me doing that.

Dr. Emlah Tubuo: Exactly, Exactly. Exactly. So once you figure out that note that you're incarnated to sing, and then you sing it to the best of your ability, you figure out people who can sing it in unison with you, you know, that Truly is living life to its fullest and that's living an intentional life. And then, you know, so at the end of life, there's not going to be a grand prize for the person who ate the most broccoli or the, you know, the person who, you know, ran the most marathons, but, you know, how fulfilled Truly was your life. You live with it, you die with it. That's, that's really yours. And so my goal is I try to spread this news as, ah, best, as possible. Not only people working in the pharmacy, and that's why I started the podcast. So I'd be honored if you share a link to the podcast in the, in the show notes. And so absolutely, yes, I'd love to continue sharing this message. And for pharmacy owners or pharmacists who listen to this, my goal is, you know, if I have this knowledge, I consider myself a channel of blessings. So if I have, I'm um, um, gifted with the ability to explain these to people and to teach other pharmacists. And that's why when ncpa, um, reached out for me to be faculty at RX ownership, I was honored, um, to join you guys, um, on that faculty. But uh, the way I look at it is I want to give this knowledge. I'll be doing the community, especially the pharmacy world, a disservice if I don't share this gift with pharmacists. Uh, so if any pharmacist is out there, uh, leave my email that they could reach out. And I usually do a 15 minute growth, a pharmacy growth and personal advancement call with any pharmacist. I'm also a life coach and, uh, so this is what I do for every pharmacist. I just want people to be able to be happier, be healthier if I'm able to help them be that I. They are only a secondary benefactor. The primary benefit is mine because I feel so good when I do that. So, um, I'll send you my email and you'll live on there and a link to do, um, um, 15 minutes free, um, personal advancement call and pharmacy growth and advancement call with me. So I'd love to share that.

Sykes: And all these, and all these links will be in the show notes too. So we'll have a link, uh, to Emla's website, her podcast and everything. So you can go check out all that if you guys want.

Scotty: You can't help but be inspired talking to Emma. I mean, I love it. Great. You know, so we certainly appreciate Emma coming on and we'll certainly have to do it again soon.

Dr. Emlah Tubuo: I'd love to. I'd love to. I love hanging out with you guys. So I'm sure we'll be in Chicago together in, I think, July.

Scotty: Yeah, uh, we'll be.

Dr. Emlah Tubuo: Yes. So very excited. Very excited. You guys are fun to hang out with and it's just, this is what I talk about. Like, no matter how fun you are, you can't. I mean, soccer is my favorite sport, so, I mean, but you can't play a soccer, soccer game alone. You got to be with people who love it too. So, uh, spending time with like minded people is very refreshing. So thank you guys so much for having me.

Scotty: Glad to have you. Thank you.

Sykes: Absolutely. Thanks for coming on.

Dr. Emlah Tubuo: Ah,