The Truth About Cultural Change in a 100-Year-Old Travel Brand

Episode notes

When Lucy Donaldson left the highly-regulated finance world to become CIO of Globus, a 100-year-old travel brand, she didn't just face a technology upgrade, she faced a massive cultural shift. In this episode, Lucy reveals why true legacy modernisation relies on people before platforms, how a master data foundation enables AI success, and why "shadow AI" presents a new governance challenge. Discover the human decisions driving legacy transformation. WhatsApp us your comments and questions on +447392087344 Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services. The music on Tech Talks is created by London artist Lemzi .

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