Mastering Onboarding, Training, and Team Communication // A Q&A Bonus Episode With C4C
Success Beyond The Brush · 2024-01-08 · 43 min
Episode notes
Join us on the Beyond a Million Dollar Podcast as we engage in a compelling conversation with industry experts Mike Katounas and Rick Holtz about the transformative power of training and development in the paint contracting world. As we navigate the challenges posed by a shrinking workforce, Rick introduces us to the on-the-job training strategy at H.J. Holtz & Son, Inc., where a veteran employee mentors others with the support of an operations manager. We dissect the importance of bespoke systems and consistency in business growth, and Mike weighs in on the complexities of managing subcontractors at Home Works Painting, emphasizing the necessity for clear expectations and protocols to uphold standards. Listen in as we tackle the critical issue of onboarding and employee retention, confronting the startling statistic that sees some companies losing as many as one in four new hires. Discover how effective communication and avoiding menial tasks for new recruits can transform their experience.
More from Success Beyond The Brush
All episodes →- SBTB Ep. 24 | The Profit Killers: Navigating Scope Creep and Change Orders64 / 100
- SBTB Ep. 23 | Can Painting Contractors Actually Make Money Working With General Contractors?69 / 100
- SBTB Ep. 22 | Stop Managing on Feelings: How to Actually Measure Your Team59 / 100
- SBTB Ep. 21 | Warranties, Callbacks & Profit Leaks (What Most Contractors Get Wrong)
- SBTB Ep. 20 | The Forgotten Phase of Customer Experience: Pre-Production Mistakes Contractors Make