Square One · 2022-02-16 · 44 min
This week, I was thrilled to chat with Nick Mehta, CEO of Gainsight. Gainsight is a particularly interesting company and story to unpack - they are the "category creators" of customer success. CS is a common place role and function in tech today, but creating software for CS was less than obvious 10 years ago. Since joining in 2013, Nick has led Gainsight through explosive growth, raised $150M+ and grown the team to 700+ people. In this episode, we unpacked lessons learned building a category creator, how to work through hitting a wall on the journey of explosive growth and how Nick thinks about fundraising in today's market.
121: Luke Burgis, Author of Wanting73 / 100120: Ravi Gupta, Partner at Sequoia & Former COO/CFO, Instacart119: Songe LaRon, Founder & CEO of Squire117: Sherwin Gandhi, Co-Founder & President of Jeeves116: Jacob Helberg, Co-Chair of the China Strategy Initiative Working Group at The Brookings Institution