
Smarter Sourcing · 2026-06-16 · 32 min
When Kevin Gordon joined Grady Health System four years ago, he inherited a supply chain function that lacked credibility, documented processes, and modern technology. Before asking for a single dollar, he ran a structured assessment across four pillars: people, processes, finances, and technology. That sequence mattered. Everything that followed, including a full ERP migration from PeopleSoft to Workday, a new consolidated service center (CSC), and a warehouse management system (WMS) implementation, came from the credibility built by getting the basics right first. What makes this episode worth your time is the specific sequence Kevin used to turn supply chain into a funded, growing function inside one of the most operationally complex health systems in the country. He also shares how a chance hallway conversation with the VP of Pharmacy turned a CFO-rejected CSC proposal into a project with a projected $5-7M revenue upside for pharmacy.