Smart Business Revolution · 2026-05-22 · 34 min
Don Ho is the Co-founder and CEO of Kaizen AI Lab, where he helps mid-market businesses implement practical AI systems with built-in governance and measurable ROI. Under his leadership, Kaizen AI Lab has helped clients replace expensive, legacy software systems - such as a $300,000-per-year enterprise tool - with custom AI-driven solutions in a matter of weeks, while ensuring rigorous cybersecurity and compliance standards. Don is a recovering attorney, a former tea and coffee shop entrepreneur, and an early adopter of emerging technologies, having successfully navigated industries from retail to law to AI. In this episode… Companies do not always need another bloated software renewal to solve a recurring operational problem. Sometimes the bigger opportunity is asking what AI can rebuild, streamline, or replace entirely, but how far can that really go? For Don Ho, the answer is that AI is already practical enough to replace major enterprise tools when it is applied with the right strategy, governance, and technical oversight.
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