
SHRM All Things Work · 2026-05-20 · 35 min
The future of work belongs to leaders who lead with heart - but what does that really mean? Claude Silver, chief heart officer at Vayner Media, a contemporary global creative and media agency, unpacks the power of empathy and authenticity in leadership. Sharing personal stories and career-changing insights, Claude reveals how shifting from “correction to connection” can spark innovation, boost retention, and drive growth no matter the role you play in your organization. Learn how leading with authenticity can transform your workplace - and how you can start making an impact today.