Second in Command · 2026-06-16 · 47 min
What if your next big business breakthrough started with owning your own blind spots? This Fan Favorite episode throws you in the trenches with Cameron Herold and SaaS Academy's former COO and current CEO Matt Verlachi, as they go far beyond surface-level business banter. From surviving firefighting chaos to building, selling, and now scaling SaaS Academy, Matt Verlachi exposes the real skills that make or break Second in Commands. They unpack why customer obsession cures more growth headaches than any software, how to weaponize one-on-ones for radical team development, and what most COOs get dead wrong about CEO dynamics. Miss this? You risk coasting on old habits while others engineer unfair advantages. Listen now for hard-won tactics you won’t find in any business course from the world’s largest SaaS coaching engine. Timestamped Highlights 00:45 - The firefighting mindset that built decisive business instincts 05:56 - The overlooked power of “small unit” teams to unlock real growth 09:44 - Are you a COO trapped in a CEO’s title?
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