SaaS Scaled · 2023-11-27 · 32 min
On today’s episode, we’re joined by Sid Banerjee , Chief XM Strategy Officer, Qualtrics , the leader and creator of the experience management category. We talk about: Using automation to generate faster insights Focusing on delivering value, and demonstrating that to prospective clients How Gen AI is finding problems & recommending solutions Using AI for right & left brain capabilities to build 150 different analysis models Using analytics to determine where digital customer journeys break
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