SAAS Operators · 2026-07-13 · 52 min
In this episode of the SaaS Operators Podcast, the Haus crew, Olivia and Joe, join Rishabh and Jeremiah for a wide-ranging conversation. It opens with a lighthearted riff on the explosion of "Chief [Something] Officer" titles before shifting into something every founder wrestles with: balancing total immersion in the mission with being present for family. Olivia reflects on missing the deep-flow days before kids, while Rishabh offers a counterpoint, that divided attention may actually be where the best ideas emerge. The conversation then turns to leverage and delegation in the age of agents. Rishabh notes that people increasingly build an agent rather than train a teammate, sparking a discussion about judgment becoming the scarce skill as execution gets cheaper. Joe and Olivia also share how Haus navigates this with customers, where convincing marketing teams to trust a new, sometimes unflattering, source of truth is often the hardest part, and why that shift usually has to come from the top. The episode wraps on internal operations: how do you coach a team through a moment when the performance bar keeps rising?
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