Ep. 163 - Is Your SaaS Ready for the Agentic AI Era?

Episode notes

Send us Fan Mail Guests: Ken Lempit, James Ollerenshaw, and Rob Curtis - AI isn’t just a bolt-on anymore - it’s rewriting the rules of SaaS from the ground up. In this episode, Standup Hiro co-founder Rob Curtis and tech strategist James Ollerenshaw join host and GTM expert Ken Lempit to unpack how Agentic AI is forcing SaaS leaders to rethink everything: product design, go-to-market, customer trust, and even internal culture. From natural language interfaces to the rise of AI “co-workers,” they break down why SaaS companies that adapt will dominate - and why bolt-on AI features won't be enough to survive. Key Takeaways: The Age of AI Co-Workers Forget copilots. The next SaaS revolution will be about true AI teammates - systems that work with you, not just for you. Natural Language is the New UI SaaS buyers are expecting to talk, not click. Voice-first experiences and conversational commands will soon be table stakes. Trust Is the New Battlefield Enterprises are more forgiving of human errors than machine mistakes. To win with AI, SaaS leaders must prove not just capability, but reliability. Bolt-Ons vs. Reinvention Tacking AI onto legacy products won’t cut it.

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