Retail Unwrapped · 2026-06-05 · 36 min
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! As organized crime gets bolder and more sophisticated, so do the tools that retailers can deploy to stop criminals in their tracks. ORC has become a $112 billion annual loss for retailers with mass theft feeding fencing operations across a retail enterprise. Every retailer needs to be concerned about what these gangs are up to, how they're infiltrating their organizations and impacting not just their profitability, but also the safety of their customers and their employees. It has gotten so flagrant that 90 percent of frontline workers say they’ve had situations in the store that make them feel unsafe. Join Shelley and Gary Sankri, Retail Lead at Esri, as they discuss risk assessment and reveal the strategies and forensics tools retailers can use to reverse this ORC tide. They explain how data sharing, facial recognition, parking lot surveillance, escape routes, license plate readers, timing analysis, heat maps, RFID scanning tools and high-tech security cameras that are loaded with heat and sonic sensors that are valuable ammunition in arsenals to fight retail crime.
EP 298: What AI Can’t Deliver65 / 100
EP 299: Signals Retailers Are Missing
EP 297: Humans Are the Weakest Link in Your Data Strategy
EP 296: Gaming AI Search
EP 294: The AI-Empowered Store