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Index/Ops/Restaurant Rockstars Podcast
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495. Restaurant General Manager Secrets with Andrew Roy | Leadership, Labor & Profit

Restaurant Rockstars Podcast · 2026-07-05 · 33 min

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Episode notes

What separates an average restaurant manager from a truly great general manager? In this episode, Roger sits down with Andrew Roy, General Manager of Mahogany Prime Steakhouse, to discuss the leadership habits, systems, and financial discipline that drive successful restaurants. From hiring and accountability to labor management, guest recovery, online reviews, inventory, prime cost, and profitability, Andrew shares practical strategies every restaurant owner, operator, and GM can put to work immediately. Whether you're leading one restaurant or a growing team, this episode is packed with real-world advice to help you build stronger people, deliver better hospitality, and run a more profitable operation. ▶️ Watch now: Want to build a more profitable restaurant? Join the Restaurant Rockstars Academy for proven systems, practical training, and expert coaching: Thank You to our Sponsors: ⭐️ Smithfield Culinary serves up perfect proteins for every dish and every daypart like Smithfield’s new ready to eat select bacon, Its premium, ready to cook bacon that will elevate your menu and your bottom line.

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