
Resilient Workplace Podcast with Hosts Kellie & Joy · 2026-04-06 · 14 min
Most leaders aren't dealing with honest teams - they're dealing with teams that have quietly given up on honesty. In this episode, Joy and Kellie get into why feedback culture breaks down, what leaders are actually doing wrong (hint: it's not what they think), and why being "nice" is often just a fancy word for avoidance. We pull back the curtain on a real moment from RWI's own growth - a hard conversation they had to have with themselves after submitting two major government bids and asking the uncomfortable question: Is this the business we actually want to build? Because if you can't give yourself honest feedback, you have no business teaching it to anyone else. We break down the neuroscience of why leaders delay hard conversations (rejection avoidance is real), why your team interprets that delay as tension, and what employees actually need from you - spoiler: it's not softness, it's predictability. If you've been mentally rehearsing a conversation in the shower, this episode is your sign to stop rehearsing and start talking.