Reliability 4.0 · 2026-06-02 · 23 min
Maintenance isn’t just technical. It’s emotional, political, and people-driven. On this episode of Reliability 4.0, Alejandro Nuñez from La-Z-Boy shares how his team is building a structured maintenance and reliability system across multiple plants, starting with simple metrics, RCA adoption, and consistent processes. Alejandro explains why reliability programs fail when companies wait for the “perfect system” instead of building consistency with the people and processes they already have. We dig into: Why structure improves reliability without killing creativity How La-Z-Boy rolled out RCA across plants Why maintenance transformation is a people challenge first The importance of starting small with metrics and processes Why inconsistency - not complexity - is what breaks reliability programs If your organization is trying to move beyond reactive maintenance, this episode is packed with practical lessons on building systems that actually stick. This episode is available on: YouTube: Apple Podcasts: Or wherever you get your podcasts! Want to explore how EasyRCA can support your RCA program?
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