Reinventing Insurance Podcast by Oliver Wyman · 2025-02-20 · 37 min
In this special edition of Reinventing Insurance, Oliver Wyman Partner and Global Head of Insurance, Asset Management, Actuarial, Mick Moloney connects with Oliver Wyman Partner and Leader of CustomerFirst, Americas, Rick Chavez to discuss how your business can accelerate and reignite growth. As a leader and innovator for our CustomerFirst business, Rick takes us through customer-led approaches to industry reinvention. Mick and Rick share growth opportunities for leaders to reinvent insurance in 2025, including perspectives on the macro-economic outlook, industry success stories, ways to deepen more meaningful relationships with customers, and the path forward to accelerate growth. Mick spends his time working with leading insurers, asset managers, and advisory firms on a range of strategic and execution topics with a particular focus on growth, innovation, and efficiency in retail and institutional markets. He’s passionate about growth and reinvention in the industries he serves, with a strongly held belief that while each is facing disruption and dislocation, there are massive unmet needs which provide the prospect of a bright and vibrant future.
Episode 24: Putting Customers First In The Age Of AI, A Conversation with Rick Chavez, CustomerFirst Leader at Oliver Wyman60 / 100Episode 23: From Incumbent To Unicorn CEO, And Where Insurance Goes Next, A Conversation with Rob Schimek, Founder and Group CEO at bolttechEpisode 22: Where Innovation Meets Legacy In Wealth And Insurance, A Conversation with Edward Moncreiffe, CEO Insurance at HSBC GroupEpisode 21: Asia In A Rebalancing World, A conversation With Ben Simpfendorfer, Oliver Wyman Forum Asia-Pacific LeaderEpisode 20: Customer-Led Growth Strategies For Insurers, A Conversation With Oliver Wyman Senior Leaders Mick Moloney and Rick Chavez