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What B2B Marketers Get Wrong About Differentiation | Richard Dedor, Senior Client Strategist at Vericast

Pipe Dream · 2026-02-25 · 24 min

Episode notes

This episode is brought to you by B2B Better. Richard cut CAC by 27% by ditching billboards and investing in owned content - podcasts, videos, and customer interviews that actually moved the needle. That's exactly the kind of content engine we help B2B service businesses build. If you want a podcast that drives pipeline, not just downloads, visit b2bbetter.com. If you think B2B buying is purely rational, this episode is your wake-up call. In this episode of Pipe Dream, host Jason Bradwell sits down with Richard Dedor, Financial Services Marketing Executive, to unpack what a decade of B2C financial services marketing can teach B2B marketers about differentiation, storytelling, and cutting through a commoditised market. Richard's core point is clear: stop overthinking your product and start understanding the emotion behind the buying decision. Every purchase - whether it's a checking account or a six-figure SaaS contract - starts with a pain point. The businesses that win are the ones that lean into that pain and make the buyer the hero. The cheeseburger analogy says it all.

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