People Strategy Forum · 2026-06-10 · 30 min
AI in the Workplace: What's Really Happening What is actually happening with AI inside organizations today? In this episode of the People/AI Strategy Forum, Sam Reeve speaks with David Dean, author of The Inbox Between Us , about the hidden workplace dynamics shaping AI adoption and why understanding how work actually gets done may be more important than the technology itself. Many organizations are rushing to implement AI tools and automation. But David argues that before organizations can successfully leverage AI, they need to understand the undocumented work that happens every day through emails, chats, meetings, and human interactions. Drawing from years of experience supporting enterprise transformation initiatives, David explains how workplace behavior, communication patterns, and organizational dynamics influence the success of AI initiatives and business processes.
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