People and Projects Podcast: Project Management Podcast · 2026-05-19 · 1h 9m
Summary In this episode, Andy welcomes back Marcus Buckingham, bestselling author and researcher, to discuss his new book, Design Love In: How to Unleash the Most Powerful Force in Business . For 25 years, Marcus studied the most productive teams, loyal customers, and effective leaders in the world, and the word that kept appearing in his data was one he kept changing: love. Andy and Marcus explore what love actually means in a business context, including how leaders are really experience makers whether they know it or not. You will hear the remarkable story of Josh D'Amaro, the CEO of Disney, and what his leadership reveals about designing love into a team's daily experience. Marcus unpacks the five feelings that lead people to say they love working for a leader, starting with something counterintuitive: control. The conversation also covers tough love, AI's limits as an experience maker, and how these principles can transform how we lead our families too. If you're looking for a fresh, evidence-based look at what drives sustained high performance, this episode is for you!
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