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Index/Leadership/Multiplier Mindset® with Dan Sullivan
Multiplier Mindset® with Dan Sullivan artwork

Not Being Normal Is Your Biggest Advantage, with Andy Howard

Multiplier Mindset® with Dan Sullivan · 2026-06-10 · 20 min

0:00--:--

Key moments - from our scoring

Substance score

33 / 100

Five dimensions, 20 points each

Insight Density7 / 20
Originality5 / 20
Guest Caliber10 / 20
Specificity & Evidence7 / 20
Conversational Craft4 / 20

Andy Howard's journey reveals how personality traits misaligned with traditional education can catalyze entrepreneurial success. As a self-identified 10 Quick Start (Kolby profiling system), Andy struggled with formal schooling but thrived once he trusted his instinct to find unconventional niches and simplify complex problems. His company, Karuna Impact, converts underutilized commercial buildings to residential properties in the UK - a market most developers ignore - while directing one-third of profits to charities fighting child bed poverty. What began as property development evolved into a purpose-driven enterprise after his mother's illness; she inspired him to scale impact to the approximately 900,000 children in the UK without beds. Through Strategic Coach and its framework (the Four Cs: commitment, courage, capability, confidence - plus clarity), Andy gained the confidence to publicly launch an impact-driven model that initially seemed contradictory. He now explores replication in North America and emphasizes that entrepreneurial growth requires collaboration, vulnerability, and comfort with discomfort rather than solo execution or linear scaling.

Key takeaways

  • →Non-traditional learners and those who 'didn't fit' school systems often possess the unconventional thinking required to identify and dominate niche markets that mainstream competitors ignore.
  • →Combining profitability with social impact is operationally viable; Karuna Impact proves that charitable profit-diversion and business success are not mutually exclusive.
  • →The 10X growth framework and collaborative mindset replace linear work scaling; Andy's 900,000x impact potential comes from finding partners and collaborators, not doing more himself.
  • →Vulnerability and admitting 'I don't know' in front of peers and potential collaborators accelerates confidence, clarity, and partnership opportunities more than projecting invincibility.
  • →Discomfort is a signal of growth; entrepreneurs should seek situations that feel uncomfortable because comfort indicates stagnation, and pushing through discomfort unlocks exponential change.

Guests

Andy Howard

Topics in this episode

Strategic CoachKaruna ImpactCommercial-to-residential property conversionChild bed poverty (UK)Kolby assessment system (10 Quick Start)Impact filter tool10X programSignature ProgramSocial impact business modelRecruitment company

Questions this episode answers

How did Andy Howard identify a niche in property development when it's such a large industry?

He looked for areas where most developers turned their nose up - specifically commercial-to-residential conversions - because that lack of competition and perception meant massive untapped opportunity with underutilized buildings waiting to be developed.

What personality assessment tool does Andy Howard use, and how does it help him understand his working style?

Andy is a 10 Quick Start and 2 Follow-Through on the Kolby assessment; the Quick Start trait means he excels at new ideas and shortcuts but struggles with administration, which he initially mistook for paperwork until Strategic Coach reframed these tools as creative thinking aids.

How has Strategic Coach's framework helped Andy launch Karuna Impact despite initial skepticism?

Strategic Coach provided clarity on vision, helped him practice vulnerability by sharing his ideas with like-minded entrepreneurs, and gave him confidence through the Four Cs framework plus a fifth C (clarity), enabling him to push through discomfort and publicly launch an impact-business model others said was impossible.

What was the emotional trigger that motivated Andy to launch Karuna Impact's impact model?

Andy promised his mother he would start the impact business; when she became ill and died, that promise became his driving force, transforming the worst event in his life into the catalyst to scale his business to help thousands of children without beds.

What does Andy mean by being 'comfortable with being uncomfortable,' and why does he emphasize this for entrepreneurs?

Andy performs worst when comfortable and best when challenged; he argues that pushing through discomfort (not fear, but productive discomfort) is where exponential personal and business growth happens, and entrepreneurs should seek situations that make them uncomfortable rather than avoid them.

What our scoring noted

Our reviewer’s read on each dimension, with quotes from the episode.

Insight Density

7 / 20

The episode is dominated by motivational narrative and personal backstory, with very little that a B2B operator couldn't have guessed. The commercial-to-residential niche thesis and the 1/3-profit social-impact model are the only genuine operational ideas, and neither is explored with any depth or mechanism.

pushing through that discomfort if anyone is listening to this and thinks I don't want to try something because it going to be uncomfortable unless you do it, you will never get out the other side of it
the idea of social impact and company profitability are not mutually exclusive

Originality

5 / 20

Nearly every idea is a well-worn motivational trope - embrace discomfort, find your niche, vulnerability is strength, journey over destination. The social-impact-plus-profit framing is familiar, and the episode recycles Strategic Coach proprietary jargon without producing genuinely new thinking.

I'm comfortable being uncomfortable
planting the tree a shade you never sit under kind of thing

Guest Caliber

10 / 20

Andy Howard is a real practitioner running an operationally distinct business (commercial-to-residential conversion with a social-impact profit-share model), not a career podcaster or pure thought-leader. However, the business is early-stage (launched last year) and the episode functions largely as a Strategic Coach testimonial rather than a showcase of expertise at scale.

I own a company called Karuna Impact. And so what that does is it converts commercial buildings to residential in the UK currently. And then it diverts a third of its profits to charities that help to eradicate child bed poverty in the UK
Even yesterday, somebody who runs the world's biggest fed poverty charity contacted me and I had a Zoom call with him yesterday

Specificity & Evidence

7 / 20

A handful of concrete figures appear - 900,000 UK children without beds, one-third profit diversion, Kolby scores of 10 quick-start and 2 follow-through, 7,000 entrepreneurs coached - but there are no deal sizes, conversion economics, revenue figures, named charities, or project timelines to substantiate the business claims.

there are nearly 900,000 kids in the UK without beds I could 900,000x my impact just by doing this
it diverts a third of its profits to charities that help to eradicate child bed poverty in the UK

Conversational Craft

4 / 20

The transcript reveals no discernible host questions; Dan Sullivan's lengthy intro is predominantly self-referential autobiography, and Andy then delivers an uninterrupted monologue. There is no probing, no pushback, and no follow-up - the format is effectively a Strategic Coach testimonial with a podcast wrapper.

And I remember when I was 20 years old, first time I went to the UK, 1964, I was taking a train ride from London up to Scotland, and I kept a diary
That's not a plug for Strategic Coach. It just did, you know, I just jumped and did it

Conversation analysis

Computed from the transcript - who did the talking, and the words that came up most.

Most-used words

didn15freedom13everybody12school12coach10started10impact10start9best9confidence9andy8system8first8doesn8uncomfortable8child7

Episode notes

Andy Howard always knew he didn’t think like everyone else, and school confirmed it. Today, he runs Karuna Impact, a niche property business that converts underused commercial buildings into homes and channels a third of its profits to fight child bed poverty. Discover how Strategic Coach® helped Andy transform discomfort and loss into clarity, confidence, and a powerful freedom of purpose. Here’s some of what you’ll learn in this episode: Why Andy’s entrepreneurial mind didn’t fit formal education. What Andy started doing after school that finally felt energizing. How a neglected niche in property became a huge growth opportunity. How Andy has gained confidence and clarity through Strategic Coach. What sparked Andy’s renewed sense of purpose as an entrepreneur. Show Notes: Many successful entrepreneurs don’t thrive in school, so they use their own experience as their real education. Most coaching programs focus on goals and tactics; Strategic Coach focuses on expanding your freedom. Freedom isn’t handed to you - you earn it through the entrepreneurial journey. To be free in any area of life, you first need freedom over your time.

Full transcript

20 min

Transcribed and scored by The B2B Podcast Index.

Dan Sullivan Hi, this is Dan Sullivan. I'd like to welcome you to the Multiplier Mindset Podcast. Dan Sullivan Hi, everybody. It's Dan Sullivan, and we're here at the Strategic Coach, and this is our Multiplier Mindset.

Really great interview with Andy Howard, and Andy has a very specialized entrepreneurial niche. commercial buildings and turns them into residential buildings with the ultimate purpose of finally, for lots and lots of children, thousands of children, they actually have their own bed. They actually have their own home. And he makes a living doing it.

And he's a successful entrepreneur. Right at the beginning of the interview, he talks about the fact that He didn't get much out of the school system, and the school system didn't get much out of him. And that seems to be a tremendous characteristic of the entrepreneurs that we have in Strategic Coach. And personally, over the last 50 years, I've coached 7,000 entrepreneurs.

So I've got a pretty good feel of the type of creature who decides to be an entrepreneur. and Andy checks all the boxes. That is, they want to use their own experience as their educational system. And I remember when I was 20 years old, first time I went to the UK, 1964, I was taking a train ride from London up to Scotland, and I kept a diary.

And in the diary, I said, you know, I'm actually an educator. This is 20 years old. I'm actually an educator, but I want to create a system and I want to create a structure where really creative and adventurous people can use their own experience as the lessons of their educational system, which means that they will never stop learning and their educational system will go on for the rest of their life. And it took me about another 10 years before I could get the structure.

So then at 30, I actually started coaching entrepreneurs. The type of experience that Andy talks about of really doing it on his own, you know, he's learning, he's getting a handle where in the marketplace is unique skills. He's a 10 quick start. That's a profiling system we have.

I'm a 10 quick start. So I grasp what Andy is talking about. But the big thing about coach is that there's lots of coaching programs out there, but they more or less just talk about what are your goals and, you know, what are the tactics of getting your goals. But for a strategic coach, it's really about freedom.

And that is that starting as a child, there's this desire for freedom that the normal childhood going through school and being taught and everything else doesn't give them the freedom that they actually want. And what they understand is that in order to be free in any way in your life, you have to have freedom over your time. And what that requires is that you have freedom of money so that you can buy back your time. Freedom doesn't come free.

You've got to earn your freedom. You've got to pay for your freedom. And that's where the entrepreneurial journey becomes necessary. You've got to do something unique, have your own niche in the marketplace, and you get paid in an unusual way.

But what you're doing is freeing yourself up to take on bigger and better collaborative relationships with other entrepreneurs. And your purpose is to create enormous value out in the marketplace. And so I see totally the picture of where Andy's going. And I met him for the first time two or three months ago.

He was on one of our 10 times connector calls. And I said, everything he's talking about, I can see him doing this for the next 50 years and getting better and better at it. And that's the beautiful thing about the entrepreneurial life. It gets richer.

It gets more multidimensional. It becomes more impactful. It creates greater and greater value. And as long as you stay with increasing your own personal freedom, you'll be creating enormous value for other people.

So I'm Andy Howards. I'm in my second year of coach. I've just joined a 10X program. So I did the signature program for the first year and moved into the 10X.

I own a company called Karuna Impact. And so what that does is it converts commercial buildings to residential in the UK currently. And then it diverts a third of its profits to charities that help to eradicate child bed poverty in the UK. And it also starting to train young people about small scale property development So I did the Signature Programme for a year and then I about two or three months into my first 10x year I think I identified as a child, right, that I thought differently from other people, and I didn't really fit into the school system.

I fit in at school. I had friends and usual school stuff, but I just didn't fit into formal education. so I was quite a naughty child because I was bored a lot and so whenever we went into lessons I was looking for shortcuts and they wanted granularity and that wasn't how I thought and so my mind would drift off to other things other ideas other things that I should or shouldn't be doing and so I think I knew early on that I didn't want to do what everybody else did and I would find pathways to do things I would always simplify everything as a child I still do it now and I would do it as a child that's okay but not everybody gets it and so you know I left school at 16 because because it was probably best for the school and for me and so I went into a number of jobs that I just didn't like they were just jobs right I didn't like them and it was only when I started to do stuff for myself and started to think for myself and put my ideas into place and take on a little what I would call side hustle as well.

I still had a main job. I began to enjoy myself and everybody else carried on their education. I left school at 16 and just, you know, it wasn't the place for me. And I think the school were pleased too.

It felt like the right thing, but I didn't know if it was the right thing because everybody else had jobs. And so actually, I began to think, is it me? And well, I suppose in some respects it was me, but I just didn't work like everybody else did. Like I said, when I left school, I just took on a succession of jobs that I didn't enjoy they weren't suitable for me I probably wasn't suitable for them and then I started doing odd jobs for other people that they didn't want to do I just started to see opportunities and they could be really menial things right just people paying me to do stuff for them and then some years ago I set up a recruitment company a construction recruitment company with some partners and I enjoyed that I really enjoyed that I enjoyed the start of that but I didn't enjoy as it grew and that's very difficult you need to find the right partners that's not a criticism of the people I partnered with, but I like the excitement of the new ideas.

Where I become less comfortable is when it becomes very normal and my attention goes off to other things. And so during the course of that process, I thought I'm going to go away and teach myself about property development because I'd always been interested in it. And so I went away and I thought I need to focus on something. Where's a niche?

You know, property development is a huge industry where's a niche where could I make myself different and that's where I came across converting commercial buildings to residential and lots of people turn their nose up at that marketplace you know and that's why I like it because you know it's a niche it is a niche it's not everybody's thing but that's why people leave it alone and that's why there's a huge opportunity in it you know there are lots now there are lots of commercial buildings that are underutilized and so there's huge scope for the growth of this business so it didn't even start off accidentally it started off with me carrying out small jobs for other people.

I then started a company, then I got bored with that. And so then I went into property development. And to some extent, it still didn't satisfy me. And that's why I moved the business to be an impact business.

I wanted to impact other people positively too. But I wanted to combine that with a business. And I thought that, you know, the idea of social impact and company profitability are not mutually exclusive. And again, you know, when I started doing this, people have said to me, are you mad?

But actually, actually, now I had the courage to launch it. And that came through Strategic Coach really giving me the confidence to do that. That's not a plug for Strategic Coach. It just did, you know, I just jumped and did it.

It's the best thing I've ever done. Honestly, it's the best thing I've ever done. Just to see the interest that people have in this business now is incredible. and we only launched it last year.

Even yesterday, somebody who runs the world's biggest fed poverty charity contacted me and I had a Zoom call with him yesterday. It's amazing how many people are coming out of the woodwork and all these new potential collaborations. I see the potential impact growth in this as exponential. To do that, it has to be profitable.

To make the impact, it has to be profitable. But I'm so pleased I did it because it's just given me a really renewed sense of purpose. This partly comes back to how I always thought I thought differently from other people. I'd looked into strategic coaching.

I thought, that feels like my group of people. And so why has that given me confidence? Because I walked into a room full of people. And even when we do the 10X calls with Dan online, they're from all sorts of industries, all sorts of capabilities.

And there's some big people in that room. There's some very successful, very thought-provoking people in that room. And so once I settled in and realized that actually being in that room was a good thing and a comfortable place you know those people thought like I did That what gave me the confidence And I started to look at some of the tools and I've always had an aversion to administration. At Admin, I just can't do it.

I think I'm a two follow-through and a ten quick start on my Colby, right? So Admin-related things cause me problems. But when I got to grips with some of those tools, they're actually creative thinking tools. and where I initially viewed them as, you know, more paperwork, they're not.

They're not. They really forced me to sit down and to look at my vision, to look at who's involved in it. I think as well, you know, things like the impact filter have helped me to communicate to others what I'm thinking rather than just shooting from the hip and expecting everybody to understand it. You know, I always struggle with showing vulnerability.

And I think that what coach has taught me is that it's okay to be vulnerable. And I think that when you can start to drop that mask of invincibility and show vulnerability and tell people that I don't know, but somebody else might do, I found that's been the biggest confidence booster that I've had. Because it doesn't feel nice doing that. And it doesn't feel nice to somebody who naturally doesn't do that.

And then it's clarity. I know Coach talks about the four C's, you know, the commitment, courage, capability and confidence. but the thing it's given me behind that is the fifth C and that's clarity you know it's really helped to slow my 10 quick start brain down to just you know just to a pace where it's doable because otherwise I'm going off at all sorts of different angles that clarity and confidence I think are the two things that are allowing me to look at collaborations now as well and so now I'm clearer on my thinking I'm far more confident in talking to other people about how we could work together to expand our impact so it has given me confidence but it's given me clarity slowing my brain down is a good thing sometimes discuss that with a network and you know I've found coach to not be prescriptive you know it's not someone gives you a load of facts and you regurgitate facts it's absolutely about what you just said it's engaging with your tribe and you know they'll share their vulnerabilities with it and people have said that I'll help you we'll do this I can help you do that and it's it's been great and you know one of the first things and I still remember this one of the first things when I walked into my first signature program there was a guy sitting across the table to me and he just said to me what can I do to help you just generally I hadn't even told him what I do he said what can I do to help you and I was quite taken aback but actually when you look at it that's the whole ethos of this right there are people in there willing and very able to humor you to give you a platform to talk and to share their fears with you and I think once people start to do that you become I'm not going to use the word comfortable but you're comfortable with your emotions and that's a good thing because that's real strength in my opinion what's possible is that you know the scale of what I'm doing is exponential you know if my business helps one child get a bed right there are nearly 900,000 kids in the UK without beds I could 900,000x my impact just by doing this, right?

That to me is on a scale that I could never have imagined. I would never have had the confidence to do. You know, I'm now talking to people in the US and Canada about potentially replicating the model there. And I think as well, it's the, you know, that whole 10x growth piece is not thinking linearly, you will never get to where you want to go by just doing more and more work yourself.

And that was never my thing anyway. but this collaborative, this who, these people, I'm looking at collaborations and there will be collaborations I'm sure that I don't even know yet. You know, I don't even know some of the people or some of the things I need to collaborate on, but I'm absolutely confident that I will find them. I think for me, I knew the idea was a decent idea because I talked to other people and said to people, what do you think of this?

And agreed, some people said you must be mad, right, to do that or you won't get the scale or you won't get the traction. I think for me, it was the fearlessness of doing it. It was the discomfort, you know, of sitting there and, you know, it doesn't pay to listen to everybody, does it? Not entirely.

And so it was that kind of discomfort that I thought, oh, my God, if I do this, you know, I've got to launch this, I've got to tell people and I've got to expose myself to challenge to people saying all sorts of things about it, that some might be nice, some might not. but it was the pushing through that I won't call it fear I'll call it discomfort of thinking should I do this and then there just came a day that I just thought you know I'm just going to do it I'm just going to do it what's the worst that would happen I also felt the discomfort of doing it would push me on you know it would push me on to another level and I'm all right being uncomfortable you know I'm at my worst when I'm comfortable if that makes sense I'm comfortable being uncomfortable And that goes back to the school thing right If I didn have enough to do I would find something to do that generally wasn the best thing to do But pushing through that discomfort if anyone is listening to this and thinks I don want to try something because it going to be uncomfortable unless you do it, you will never get out the other side of it.

You will never have the experiences. And it's not necessarily about the goal for me. It's about the journey, the change that I go through by putting myself through uncomfortable situations. You know, it doesn't always feel good at the time, right?

It doesn't always feel good at the time. but it does afterwards and I journal every day three things I think Dan said there's three wins every day three for tomorrow they may not be the same things when I look back and I do a 90-day review constantly of those three wins the change in me even in the time scale that I've been doing it has been phenomenal and I recognize achievements now you know you forget about some of the things you do whether that's a new confidence competence whether it's more clarity on something in action that you took as a result of some of the obstacles you faced.

Now, whether those obstacles were actual obstacles or obstacles in your head, the challenge is to take the action afterwards. And that feels so much better for doing it, but it feels a bit rough at the time. What triggered me doing this was the worst thing that's ever happened to me and the best thing. Okay.

I did this because I promised my mum I was going to do it. And my mum became really ill last year and my mum died. And And so I promised my mum I would do this. And so the worst thing that ever happened in my life actually drove me to think, do you know what, I was going to do this anyway, but I promised my mum I was going to do it.

That sounds really simple, right? But that act in itself, you know, lose my mum, that's the worst thing that happened in it. But the best thing that happened was that then I did it. And so I now see that I can impact the lives of thousands and thousands of kids who will probably never know me.

so it's that idea of planting the tree a shade you never sit under kind of thing so the best thing that happened is that I started to realize the positive impacts that these actions could have on other people and these could be life-changing and so the emotional connection to doing something like that notwithstanding the fact we do property development you know that's the kind of what we do but the increase in the why I do it my freedom of purpose has grown beyond anything I could imagine beyond anything I could imagine the best thing that's happened is I recognize how my freedom of purpose has expanded why is it important to me because I'm playing on a bigger stage it's that I'm playing on a bigger stage we talk about the freedoms and then whichever freedom is more important to you and I know they're holistic but you know some of those freedoms may be more important to you than others it's the freedom it gives me and I realize when I look around at the people around me i'm playing on a bigger stage and that pulls you forward you know that makes it uncomfortable too it makes it uncomfortable if you can get comfortable with being uncomfortable then to me that's where the money is and if you're entrepreneurial i couldn't think of anywhere better you know they should be asking themselves a question first do they really want to expand themselves or not and i think you know lots of people dream about putting themselves through these situations and you know will i expand but the difference between the people that think about and the people that do it, that's why somebody should do this.

If you're really committed to exponential growth in terms of yourself and whatever industry or your role within that industry, then absolutely do it if you're committed to making those changes. It's the people and the coaches, right? Everybody is so welcoming. Everybody's so keen to hear your story.

Everybody's keen to share their stories. And for me, it's been the comfort. sounds like the wrong word but it has been the comfort of being able to do that in an environment and the coaches you know and nobody's asked me to say this but the coaches are great dan's great too but the coaches that we go and spend the time with they're brilliant they're absolutely brilliant and they're entrepreneurs themselves you know if you're ever going to take advice about entrepreneurship take it from an entrepreneur not a book for me it's the journey home afterwards on the journey home i'm buzzing i'm full of ideas it's great it's great it's stimulating if you're an entrepreneur.

This idea of collaboration and the exponential growth, every time I do the 10X calls and Dan does the triple play, I get anxiety because I sit there and I think, oh my God, what am I meant to be doing? But actually when I do that and then go back and review it, it has forced me to collaborate, which forces me to expose my vulnerability continually. So tell him that, because that's the thing that really opens my mind up when we do that, it really is. Even though I find it really uncomfortable.

it's a dawn in a realization that's all every time i do it i think oh no we're going to do this again and every time i come up with a slightly different answer and its genius is in actually in its simplicity isn't it if i was going to say it's so future focused it feeds into my 10 quick start right so i mean it's great it's great the best place is either connect with me on linkedin andy howard or at www.karunaimpact.

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