
Marketing School · 2026-07-02 · 18 min
Key moments - from our scoring
Substance score
31 / 100
Five dimensions, 20 points each
This episode explores founder mode as a management philosophy where founders cut through organizational layers to drive faster decision-making, drawing parallels from Paul Graham's essay and real examples like Brian Chesky dismantling Airbnb's hierarchical structure and the Flexport CEO stepping back into operations. The hosts address how B2B service providers (specifically video production agencies) can maintain pricing power as AI improves operational efficiency - not by charging less, but by expanding scope and adding refined ideation and preparation. They discuss emerging paid channels like ChatGPT Ads (900M weekly users, 20% with shopping intent, early adopters paying $10-25K monthly) and Amazon's AI shopping assistant gaining traction. The conversation wraps with market sentiment analysis: SaaS stocks remain depressed despite earnings growth and industry leaders like Tom Abrahamson calling the apocalypse over, while crypto has lost momentum to AI hype. Investment advice centers on Warren Buffett principles - be greedy when fearful, invest in yourself first, and hold convictions long-term.
Founder mode is when founders regain direct operational control by removing organizational layers and management hierarchies. Brian Chesky used this at Airbnb, cutting professional C-level hires and layers, which accelerated decision-making and company growth when the structure was previously slowing them down.
Rather than lowering rates, agencies should expand their scope - adding multiple rounds of refined creative ideation, prepared shot lists, packaging templates, and promotional support - so clients get the same value perception at the same price point while benefiting from AI-driven editing efficiency.
ChatGPT Ads has 900M weekly users with 20% shopping intent; early adopters are spending $10-25K monthly at $0.25 per click. Like all new ad channels, costs will likely rise over time, making early entry attractive before competition increases CPCs.
Yes, if SaaS companies continue beating quarterly earnings expectations and accelerating growth, sentiment will shift within 12 months. Currently stocks decline despite earnings growth because market sentiment lags fundamental improvement.
Crypto lacks tangible real-world productivity impact that people perceive AI and semiconductors to have. Young investors seeking wealth growth are migrating capital from volatile crypto to AI stocks that have appreciated 10x in 12 months.
Our reviewer’s read on each dimension, with quotes from the episode.
The episode contains a handful of real data points (ChatGPT weekly users, Adobe AI traffic lift, Amazon AI ad retention) but they are buried under filler anecdotes - Alexa jokes, son yelling at a smart speaker, Warren Buffett statue decor. Most claims are surface-level summaries of Paul Graham's essay or recycled investing maxims rather than novel operator insights.
ChatGPT, so it has 900 million weekly users, 20% shopping intent chats, and many brands already spending 10K to 25K
Adobe has said that AI retail traffic is up 138% year on year, and now it converts 54% better than non-AI traffic
The 'founder mode' segment is purely a recap of Paul Graham's already-viral essay with no new framing, and the closing section leans entirely on recycled Warren Buffett aphorisms. The crypto-to-AI migration observation is widely circulated; there is almost no first-principles or contrarian thinking generated by the hosts themselves.
And it just shows you again over and over founder mode. Like you might say one person can only do so much
be greedy when others are fearful
There are no guests - this is two co-hosts who are genuine agency practitioners (NP Digital, Single Grain) with verifiable operator experience, including claimed beta access to ChatGPT ads. The caliber is real but limited to the hosts themselves, and the format here is casual banter rather than deep expert extraction.
We're one of the first. We're in the beta program
I'm not allowed to talk about it because I talked about it once online and they told me to take it down
There are several concrete statistics cited (138% AI retail traffic growth, 54% conversion lift, 25 cents per click on ChatGPT ads, 15-20x profit multiples on CPG) and a named real-world example (PB Launch / Ava), but many claims - especially on SaaS valuations and crypto - are purely speculative and unsupported, dragging the score down.
25 cents per click, right? And so I think this is a great opportunity for people to jump in
20 of shoppers keep chatting with its new AI ads and seven and 10 are new to the brand
The conversation is driven almost entirely by live audience chat questions rather than probing host follow-ups, and the two hosts agree with each other on virtually every point. There is no pushback, no tension, and significant time is spent on off-topic banter (Alexa jokes, Warren Buffett statues) rather than deepening any single idea.
Dude, I totally agree. People want to pay for done for you.
Not financial advice. Not financial advice. This is the disclaimer for anyone listening.
Computed from the transcript - who did the talking, and the words that came up most.
Growth Newsletter: Need marketing help? Visit: and Want to recruit great marketers? Find them here: Eric and Neil open on "founder mode" - Brian Chesky stripping out professional C-suite layers at Airbnb, the Flexport founder returning to reignite growth, and Steve Jobs' comeback at Apple - arguing that every time a founder retook the wheel, the company accelerated. They answer two live audience questions: whether AI will disrupt B2B video agencies (reinvest efficiency gains into more value, don't drop prices) and whether CPG multiples will overtake SaaS. The episode closes with an early read on ChatGPT's advertising platform, a candid crypto-vs-SaaS-vs-AI sentiment check, and Warren Buffett's rule on long-term holding. Key takeaways ◾ Founder mode beats hired-management mode - Airbnb, Flexport and Apple all prove the pattern ◾ AI won't kill video agencies, but it exposes the ones not delivering value - reinvest the gains, don't cut prices ◾ ChatGPT ads are an early-mover window - 900M weekly users, ~25¢ clicks, get in before the cost rises Chapters 0:00 Founder mode: Airbnb, Flexport, Apple 1:21 Will AI kill video agencies?
Transcribed and scored by The B2B Podcast Index.
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You know what? That goes back to the whole concept of founder mode, which is what Paul Graham wrote about a few years ago. So he had Brian Chesky, right? He was just saying of Airbnb.
He was like, dude, we had hired all these professional C-level people and we had hired all these layers and you're supposed to let them do their thing or whatever. And he found that he wasn't operating the business to his life. It wasn't his business anymore. And he found like more and more, there's all these layers and all these layers of management where you just couldn't make any decisions.
And that's when the company was really struggling, right? And then he decided, I'm going to get rid of all the layers. I'm going to get rid of all these C-level people. I'm going to get rid of all these.
I'm going to run it my way. And now he's running an organization that is flatter and it's moving faster than it's ever moved. And it's no different than Flexport CEO. He stepped out for a little bit.
There's a professional CEO. Step back in. Boom, it's moving again, right? And I think so we're constantly, Steve Jobs, he got, sure, he got fired from Apple.
And then it took him 12 years, I think, went next. And then eventually he got his way back into Apple. And then he really turned the company around, right? And so it just shows you again over and over founder mode.
Like you might say one person can only do so much, but I'm telling you the founder has usually has the most vision and they have that invisible hammer where they can just make things happen. So use it if you're a founder. Yep. Yep.
By the way, there's actually two questions here since we're live right now. So I'm going to read this over from Ryan over here. So he says, he calls us the two agency goats here. So he says, I run a B2B video production agency.
What are your guys' thoughts on how AI will disrupt the video production industry in the next few years? So I think people still pay for ideation. I still think people pay for a lot of the behind-the-scenes stuff. I don't think they pay, and they still pay for video filming and all that kind of stuff.
They want more efficiencies on using technology. Let's say editing is a huge cost or processing a video. They want a lot of that stuff just done more efficiently, but we don't see video recording agencies or B2B video agencies going away. It's just more so people looking for them to be more efficient.
Now, this doesn't mean you need to charge less. It means that you need to make sure what you're offering for that price makes sense to them. So for example, let's say in your scope, You would come up with five ideas. You would then go to them and film and shoot, and then you'd go to edit, and then you go put it online and you promote it.
Now let's say the editing, which was a big expensive part, is not 50% more efficient. Well, maybe instead of five ideas, you give them five initial ideas, and based on what direction they like, you give them five more refined ideas, and then from there you script and you get their feedback, back and then you go and adjust. And then once they approve, you then go and film in person and maybe you fly to them instead of them coming to you. And then you go and edit and then you help promote.
All I'm getting at is you're just adding a few extra things in there to make it worth a while for the same price, at least. You know who I think did a really good job with this? PB Launch. And so I like her model.
So Ava is her name. And I think she just has too many clients and she was charging too little initially. I think she charges more now. But the original deal was like I was paying a couple grand a month and she would give me 30 short form ideas and everything was prepared packaging like the type of film that I doing like based on like the this formatting over here and it would tell me all the shots as well So everything was prepared for me, it was done for me.
And there's not a lot of thinking that I needed to do there. Now, the only issue was that the we didn't tweak the ideas enough to focus it more on B2B. It was very much wider tam kind of beginner founder content that would make it attractive for like someone's trying to start an agency, for example, right? And I couldn't quite get it going in the right direction with our customer service rep.
So I think the offer was correct. I think had it been just her working with me, that's worth it, right? Because to Neil's point, he just mentioned, oh, people coming over to you to film with you and then maybe putting all the packaging together for you so you don't have to think. And maybe you like 70% on ideas, 80% ideas.
that's actually something that's very valuable that we both pay for. And the other thing I would say is, I look at what's working on Instagram. We talked about this a little earlier. All these people that are saying, you know, the yap for a little bit and like comment for this resource over here, which is just like, it's like a PDF of like that conversation.
But like, if someone, you're going to do all that done for me, that's something I would pay for. Dude, I totally agree. People want to pay for done for you. People who have experience because they know the results are more likely going to be better.
And when you think about pricing and packaging as a marketer, you got to look at it from not what is my cost, but more so what are the results produced and what does that work to another company? Yeah. All right. We got another one over here and then we can hit one more topic here.
So do you because we talked about multiples earlier, right? So let's let's do one more on multiple. So Mark James asked this. Do you think CPG companies will eventually have higher multiple valuations and SaaS will have lower multiples because of AI?
I think CPG, depending on the company, already has really high multiples. I was talking to a CPG company that is running a process right now to sell. I think they're using like Nomura Bank or one of them. And they're telling me, yeah, you know, I should get 15 to 20 times profit.
And I was like, what? I'm like 15 to 20 times profit on a CPG company? They're like, yeah, that's standard. And I'm like, all right, that's what you're saying, but I've never heard of that.
And I'm not saying they're wrong. It's just, to me, that's really high. Yeah. By the way, this is cool.
So I don't know about you right now, but are you running ChatGPT ads for MP Digital right now? We're one of the first. We're in the beta program. So how's that going for you guys?
You don't have to give specific numbers. Well, but I'm not allowed to talk about it because I talked about it once online and they told me to take it down. Yeah, because contractually I'm not allowed to. I see, I see.
Yeah, so here's the headline here. So ChatGPT, so it has 900 million weekly users, 20% shopping intent chats, and many brands already spending 10K to 25K, right? And I remember a couple months ago, this is already a couple months ago, but I was talking to a group of founders and it's like, oh yeah, I'm spending on ChatGPT ads right now, 25 cents per click, right? And so I think this is a great opportunity for people to jump in because usually when an ad channel comes up, the clicks don't come down usually, right?
It starts to get more and more expensive over time. So I think it's smart for you to jump into it. I think, by the way, this actually relates to Adobe. So Adobe has said that AI retail traffic is up 138% year on year, and now it converts 54% better than non-AI traffic, right?
And so that's on the organic side, but also this is on the paid side too. And I will say for us, and I think probably the same thing for Neil too, we do get a lot of our leads coming in from LLM research, right? Whether it's from ChatGPT or whether it's from Claude. Yeah, dude, I agree with you.
Yeah. All right. So, but I don't know if you've seen this part, Neil. So one thing I'll say this is this I use Amazon Alexa all the time in my home I have two of them right you probably have more Neil It is a stupidest assistant I have but I say this Amazon says that 20 of shoppers keep chatting with its new AI ads and seven and 10 are new to the brand, okay?
So basically, their little chat app is becoming like a mini sales rep and they're pushing this format across the open web. And I hope it works out for them, but I will tell you, Alexa is still dumb as a rock. All right, so I wanted to take a moment to tell you about my podcast co-host Neil's agency called NP Digital. And they work with a whole host of global companies or a global organization.
Also, Neil has SEO tools such as Ubersuggest and Answer to Public. All you have to do is go to npdigital.com to learn more. And we'll see you on the other side.
I like Alexa, but I tend to use it for stuff like what's the weather going to be like today? Exactly. But you try to ask anything that's a little more sophisticated. It just goes full dumb on you.
Dude, my son, when he doesn't get the answer he likes from Alexa, he's like, Alexa, you don't know what you're talking about. I'm going to go to Siri. And what does Alexa say? I don't know, but you can hear him yelling at it when he's asking questions.
He's like, you're wrong. You're looking at the wrong source. I'm going to go to Siri. Oh, that's funny.
That's funny. Yeah, but I don't know. It's all this token spending, all this token maxing stuff, all this AI this, AI that, I think we're going to be just fine. Let me ask you this.
Crypto markets don't look good right now. Let's do a little prediction because we talked about the SaaSpocalypse a little bit. What do we think is going to happen in SaaSpocalypse? What do we think is going to happen in the crypto?
What do we think is going to happen in the next six months here? Because we're at the halfway point of the year. Not financial advice. Not financial advice.
This is the disclaimer for anyone listening. I don't know about the next six months. I know Tom Abrava said the SaaS apocalypse is over, yet the stocks keep going down. No one cares.
I know he's worth over $10 billion, and he's one of the biggest players in SaaS. But no one cares what one person says who's involved in that industry. I think sentiment's going to take some time to change. I think it'll change within the next 12 months.
You're already seeing earnings growth. If the earnings growth can continue in the SaaS end, right, and beat quarterly expectations and keep accelerating growth for a lot of companies in SaaS, I think people will be much more flexible on SaaS valuations. Now to go to crypto, a lot of what's caused crypto to do well is the hype. And here's what I mean by that.
Like if you look at Bitcoin, there's no real useful value for 99% of people who have Bitcoin. They just hold it like a version of gold or a coin. and just like silver coin or platinum or whatever. I get gold has many other uses.
But people just use it and be like, oh, it'll go up. I'm not saying crypto's dead. I'm not saying it won't go to a million or 500,000 or whatever people want to end up claiming. That I don't know.
But people, from what I see, don't care too much about crypto because they're all about AI right now. AI, chips, memory. They really see not only how is a quote, they don't look at it as just hype. They look at it as real tangible value that's impacting the world.
So people just don't focus on crypto that much. And I don't see, I'm not saying crypto can't be big and the pricing won't go up. I just see crypto not as quote unquote as popular as it once was from a hype or marketing standpoint versus some of the new things that people will be talking about, right? They already talked a lot about AI.
Eventually, they'll be talking about like quantum computing. and I don't think people are going to be talking about crypto as much. And the main reason being is they have other new shinier objects that are making impacts in the world that are causing people to get rich, like AI, MU. When you see some of these stocks go up like 10x in 12 months people are like cool park my money in there Dude a lot of these crypto people were just trying to get rich quick And now they're seeing they can do this on the AI stocks.
So they're just like, yeah, forget this crypto. It's going down or sideways. So a lot of these young kids are just trying to park money on whatever's hot right now. You know what's funny?
A lot of the crypto people have magically become AI people, right? I legit love the AI stuff, but I will say this. It's not financial advice. like I've held on to my crypto, right?
Like whatever crypto I have, I've held on to it, right? And so what I would say is, like I'm a believer is my point. And, you know, I'm a long-term believer too. Now I'm also a big long-term believer in AI.
And what Neil said, like I was watching one of the co-founders of Co2 talking about this. I don't know if he saw this on CNBC, your favorite channel, but he's just like, yeah, I don't know what to think about Bitcoin now because it's like, you know, people wanted like something, there needed to be some hype for people to dump all their money into like during the pandemic, but it's not there anymore, right? The hype is clearly in all this data center build out and like going to space and like AI and like that's very exciting.
We're talking about productivity there, right? I do believe these like, you know, talking about store value, you know, using Ethereum, smart contracts, Solana, like that's all very real. I think these things all come in together and here's the good thing. We're all ended off here.
I think it's good that crypto has less hype because that's when it starts to smooth out, right? It doesn't just like chop all the way, like up and down all the time like that. So eventually, I think it smooths out over time. So not financial advice.
We're not telling you to buy crypto or AI right now. We're just telling you where we think the market is. And a lot of this stuff is marketing, right? The hype cycle is everyone just running towards whatever is hot right now.
And by the way, I think a lot of this stuff is like overpriced right now, too. So, yeah. Dude, it is. And I always tell people if you're going to invest in something, you know, you can pick like in video or Bitcoin or whatever you want.
But my first choice that I would tell people is invest in yourself. You ever said that, Neil? Well, Warren Buffett's been saying that for years. Warren Buffett's right here.
He's in the room with us. You see that? Oh, yeah. Yeah, there he is.
I didn't notice him. Yeah, he's right there. Yeah. But I'm a big believer in that.
Improve yourself. By the way, let me give you a hack here. So Neil just mentioned Warren Buffett. So Warren Buffett has all these sayings, right?
you know, be greedy when others are fearful. The best investment is in yourself, right? There's all these sayings that he has, like, you know, it's rule number one is don't lose money, right? And it's like, you know, and then Charlie Munger, which is the other statue is like, you know, you never want to, the greatest, the hardest part about investing is like just waiting, it's in the waiting, right?
And they have all these sayings. Now, when you buy these statues, am I saying you need to spend the money to buy these statues? But no, but it's helpful for me, because even in the background, it constantly is reminding me all the time to be less of an idiot, less of an idiot. If I can just reduce my idiocy by 10% just by having these statues, it's worth it.
So food for thought. Well, they're saying I'd be greedy when others are fearful. I have been with the SaaS stocks and I've been losing my shirt. No, that's not just for a little bit.
We said this is a longer term trade, not just like a monthly. No, I bought it for a multi-year trade. So I already figured it. there's a chance that I can end up losing money in the short run.
Yeah. But if anything, if you believe a thesis, you would buy more right now. I haven't. I've been, uh, averaging and I've been buying more.
I think my last purchase was less than a week ago or two weeks ago, two weeks ago. And here, I'll give you another good Warren Buffett one and we can get out of here. Um, if you won't even hold it for 10 seconds, then if you won't hold it for 10 years, don't even hold it for 10 seconds. Right.
And it talks about your holdings. And then again, there's all of these good things you guys should learn from the greats. Um, anyway, that's it for today. and we will see you tomorrow.
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