
Let's talk Transformation : The business leaders podcast · 2026-06-15 · 40 min
When there is any deviation from expectations, grief show up, we just don't call it that... A brilliant conversation with Angela Fusaro, an emergency medicine physician and CEO, and our conversation completely shifted my perspective. Here is the powerful idea that really resonated with me: what if these feelings, these un-budgeted operating costs of change, are actually a form of grief? Not just the traditional grief we think of, but a “non-traditional grief” - any deviation from our expectations. It’s a game-changer for understanding how our teams truly function, and how we can manage navigating the unseen costs of organizational change as levers for business growth. We explore how acknowledging non-traditional grief can improve team performance and leadership identity in an AI-driven world. Our brains are wired for pattern recognition, and when expectations aren’t met, our brains interpret it as a threat. This kicks us into defensive & undesirable behaviours we often see: micromanagement, rumination, or even just general irritability. Naming it as loss or grief, rather than anger or frustration, disarms it and creates a path to deal with it constructively.