Let's Talk Supply Chain · 2026-05-25 · 43 min
Mary Casillo & Patrick Noone of Pallet Alliance talk about people, process, partnership & performance, & how their unique approach drives results for customers. IN THIS EPISODE WE DISCUSS: [03.22] An introduction to Patrick and Mary, their backgrounds, and roles at Pallet Alliance. [04.42] An overview of Pallet Alliance, and the importance of using fit for purpose pallets. [07.20] What this year's MODEX theme, 'From Every Angle,' means to Pallet Alliance and supply chain optimization. "If you look at something from every angle, you're able to optimize it to the best it can be… And you're able to fix it from every angle." "It's the opportunity to tear something apart and say: 'How do we put this back together for you?'" [09.18] Why designing custom pallet programs is like playing Tetris, or being a detective. "Every customer is different, you have to figure out what fits where… And you're factfinding along the way." [10.37] A closer look at the journey to developing a new pallet program, from sourcing and testing through to suppliers and transportation, exactly why that process is so challenging, and Pallet Alliance's approach to problem-solving. "The amount of work is monumental.
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