
Legacy Roadmap Podcast · 2024-05-06 · 42 min
Robert talks with Richard Weylman about the importance of customer service and how the companies that truly care about people recognize the experience that they create. Richard helps business owners and leaders think about the experience they are creating for customers and how to improve their customer experience. We share some good and bad stories of customer service and the impact it has on people. Richard Weylman ( Pronounced while-men ) Orphaned at age 6, Richard lived in nineteen foster homes and attended eleven different schools. Rather than becoming victim of those circumstances he overcame them and has had remarkable business success including as an award-winning general sales manager of Rolls Royce to heading sales and marketing for the Robb Report- A Magazine for the Luxury Lifestyle from its inception until its record liquidity event. A Hall of Fame inducted Keynote speaker Richard has also been inducted into the Customer Experience Hall Of Fame for his legendary work helping brands engage with their customers and retain them.