Learning from Smart People · 2022-10-31 · 35 min
John Louizes talks about how to scale your business on this episode of the Learning from Smart People Podcast with Rob Oliver. John is the owner and proprietor of Zeno’s taffy and ice cream shop. It is the world’s most famous taffy. He has expanded from a single store with 3 employees to 9 stores with over 50 employees. A super interesting guy, you will enjoy this interview and learn from it. Here are some of the main points as John Louizes and Rob Oliver talk about how to scale your business: · Zeno’s is a family operated business that started in Daytona Beach in 1948 · Having a family run business creates interesting management power dynamics · Fear is a powerful motivator · Growth can be a powerful and enjoyable experience · Lower profit margins from multiple locations can be more profitable than higher profit margins from a single location · Different generations have different skill sets and visions · Reactive decisions are generally not good for business · Identify your constituency and serve them · Put your website on everything! · There is no saltwater in saltwater taffy · Be as creative as possible within your marketplace You can
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