Leadership Perspectives in Financial Services · 2026-02-25 · 54 min
In this episode of Oxtalks, I sit down with Lucile Flamand, Chief Transformation Officer at Bibby Financial Services, to talk about leadership, transformation and something we came to describe as the “Secret Coach”. In an industry driven by targets, pace and performance, coaching is not always the first skill people associate with senior leadership. Yet listening to Lucile, it becomes clear how important the “Secret Coach" has been in shaping her leadership style. It all started early on in Lucile's career when she was fortunate enough to encounter a not-so-secret coach who really caught her attention. Inspired by it, she went on to train formally as a coach and, although she is not overly keen on the word “coach” itself, she recognised the impact these skills would have not just on her, but on those around her. For her, it is not a title. It is a toolkit. A way of leading. We talk about leaders who quietly use coaching skills every day without necessarily calling it that. Asking instead of telling. Creating ownership instead of dependency. Building the kind of psychological safety that allows change to stick.
James Lawson on The Realities of Building and Exiting Businesses in Financial Services72 / 100
Dr Emma Black - How to Start a BankCultural Integration as a Risk in UK Wealth Management M&A with Paula BrockwellEmotional Finance, Relational Intelligence & The Future of Financial Advice with Emma BoardwellEmma Caiger on the Power of Talent Intelligence