Product Lessons from a $3B Bootstrapped eCom Platform | Trevin Chow, CPO (Big Cartel)

Episode notes

Today, we’re joined by Trevin Chow, Chief Product Officer at Big Cartel, an ecommerce platform for independent creators to turn their art into income. Previously, Trevin held product leadership roles at Nike, Microsoft, Axon, and more. In this episode, Trevin shares: How they thread the needle between brand history and innovation - respecting a 20+ year legacy while still driving towards the future His process for creating “simple magic” by making features so simple, they delight users - even if that trades less customization for better ease of use How AI is transforming product and design workflows by drastically cutting down the time between idea and innovation And what product leaders can learn from rethinking simple as a benefit rather than a constraint Links LinkedIn: Navan: Resources Lovable: Unblocked: Chapters 00:00: Intro 03:22: The product journey that led Trevin to Big Cartel 05:55: Big Cartel's 20+ year legacy and how they look at innovation 12:28: Why simplicity can trump complexity in software 13:26: Products and features that delight ft.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• How Founder POV Helps Sales Build Buyer Confidence with Jim Wilson, Partner at Costanoa Ventures - Ep 84The Transaction · on SaaS85 / 100
• Pipeline Gives Permission to Invest Big on Brand with Jennifer JohnsonThe B2B CMO Podcast with Jon Miller and Sydney Sloan · on SaaS74 / 100
• How Will AI and Executive Coaching Coexist in the Future?Mainline Executive Coaching ACT · on Product Management66 / 100
• 74: Six inches high and risingOur B2B SaaS Journey · on SaaS54 / 100
• How Balsamiq Bootstrapped to Ten Million in RevenueBootstrapped Business with Fexingo · on SaaS
• How a Solo Dev Hit 10K MRR Selling Only on the Shopify App StoreThe Indie Hacker Podcast with Fexingo · on SaaS

• Beyond AI Theater: How a Real AI Product Team Looks Now | Eric Anderson, SVP Product (Datasite)85 / 100
• Feedback Is Just the Start: How Acting on It Increased Zipcar’s NPS by Over 50% | Nishaat Vasi, CPO74 / 100
• From Hostile to Rewired: How Descript's CEO Drives AI Adoption | Laura Burkhauser69 / 100
• How AI Helped Me Ship 9 Months of Product in 5 Days | Sriram Iyer, SVP of Product (ex-Salesforce)66 / 100
• AI Agents Fail for 2 Reasons. Crowdsourcing Solved Both. | Julia Dalton, SVP Product (Capacity)86 / 100