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AI Is Killing SaaS Pricing: Lessons From 10k+ Customers | Prittam Bagani, VP of PM (Chargebee)

LaunchPod · 2025-08-05 · 43 min

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Topics in this episode

Product ManagementSaaSdigital experiencedigital product experiencehead of product

Episode notes

Today, we’re talking with Prittam Bagani, VP of Product Management at Chargebee, where they have insight into how over 10,000 customers are optimizing their pricing models. In this episode, we discuss: How AI is forcing companies to rethink pricing - and why usage-, outcome-, and agent-based models are the future Why OpenAI made over 100 pricing changes in a single year and what you can learn about agile pricing experimentation from it And how to build the necessary technical and product infrastructure to test pricing models in real-time across millions of users Links LinkedIn: Chargebee: Chapters 00:00 Introduction 02:25 Pricing Models in the AI Age 06:28 Challenges and Best Practices in Outcome-Based Pricing 18:37 Technical Complexities and Real-Time Pricing Adjustments 22:01 The Power of Timely Upgrades 23:07 Hybrid Pricing Models: The Future 24:57 Complexities in Sales-Led Growth 28:10 Unit Economics and Usage-Based Pricing Follow LaunchPod on YouTube We have a new YouTube page ! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do?

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