AI Is Killing SaaS Pricing: Lessons From 10k+ Customers | Prittam Bagani, VP of PM (Chargebee)

Episode notes

Today, we’re talking with Prittam Bagani, VP of Product Management at Chargebee, where they have insight into how over 10,000 customers are optimizing their pricing models. In this episode, we discuss: How AI is forcing companies to rethink pricing - and why usage-, outcome-, and agent-based models are the future Why OpenAI made over 100 pricing changes in a single year and what you can learn about agile pricing experimentation from it And how to build the necessary technical and product infrastructure to test pricing models in real-time across millions of users Links LinkedIn: Chargebee: Chapters 00:00 Introduction 02:25 Pricing Models in the AI Age 06:28 Challenges and Best Practices in Outcome-Based Pricing 18:37 Technical Complexities and Real-Time Pricing Adjustments 22:01 The Power of Timely Upgrades 23:07 Hybrid Pricing Models: The Future 24:57 Complexities in Sales-Led Growth 28:10 Unit Economics and Usage-Based Pricing Follow LaunchPod on YouTube We have a new YouTube page ! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do?

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• Guy Rubin - 2026 GTM BenchmarksCloud Radio · on SaaS95 / 100
• #192 - Slowing Things Down to Speed Up Research with Jared Forney of OktaAwkward Silences · on Product Management90 / 100
• Building an Incorruptible Company that Lasts with Eric Ries, Author of Incorruptible & The Lean Startup - Ep 78The Transaction · on SaaS88 / 100
• Nerding Out on the Neuroscience Behind Buying Decisions with Bryan LawThe B2B CMO Podcast with Jon Miller and Sydney Sloan · on SaaS88 / 100
• MicroConf Tactics: He Built Two Unicorns. Here’s The Only AI Startup He’d Build in 2026MicroConf On Air · on SaaS79 / 100
• 63: Nine leads and a weddingOur B2B SaaS Journey · on SaaS70 / 100

• Beyond AI Theater: How a Real AI Product Team Looks Now | Eric Anderson, SVP Product (Datasite)85 / 100
• Feedback Is Just the Start: How Acting on It Increased Zipcar’s NPS by Over 50% | Nishaat Vasi, CPO74 / 100
• From Hostile to Rewired: How Descript's CEO Drives AI Adoption | Laura Burkhauser69 / 100
• How AI Helped Me Ship 9 Months of Product in 5 Days | Sriram Iyer, SVP of Product (ex-Salesforce)66 / 100
• AI Agents Fail for 2 Reasons. Crowdsourcing Solved Both. | Julia Dalton, SVP Product (Capacity)86 / 100