IT Visionaries · 2026-06-11 · 54 min
Your people aren't tired of change - they're saturated. There's a difference, and it's the difference between an AI rollout that lands and one that bounces off your workforce entirely. Kelle Fontenot is the Chief Digital Officer at KPMG US, where the CIO, the CTO, and the Chief Data Officer all report to her. She owns internal innovation, architecture, platform, engineering, and data across a 40,000-person workforce - and she's spent the last four and a half years steering that organization through cloud, data, and now an AI wave reshaping how every one of her people does their job. In this conversation, Kelle reframes 'change fatigue' as 'change saturation,' reveals that KPMG employees built 25,000 AI agents in the last six months alone, walks through the synthetic-data acquisition powering regulated AI testing at scale, and explains the brand-new Anthropic partnership turning a 140-year-old services firm into a products company.
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