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299. Why Leaders Fail at Difficult Conversations - Jeff Wetherhold

IDEAS+LEADERS · 2026-05-25 · 28 min

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Episode notes

In episode 299 of the IDEAS+LEADERS Podcast, I’m joined by Jeff Wetherhold , Harvard-trained behavioral scientist, change leadership expert, and faculty member with the Institute for Healthcare Improvement. Jeff has spent more than 20 years helping leaders engage people in meaningful change through the principles of Motivational Interviewing, bringing evidence-based communication strategies from healthcare into leadership, education, government, and nonprofit organizations. We talk about why so many change initiatives fail, why difficult conversations often create resistance instead of reflection, and how leaders can recognize the early signs of disengagement before they become conflict. Jeff shares practical insights on leading change with curiosity, dignity, and less exhaustion while building genuine commitment instead of compliance.

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