Outsourcing to a VA: The Fastest Way to Scale a Service Business
Humans of Growth · 2026-03-19 · 41 min
Episode notes
What if the biggest thing holding your business back isn’t sales… It’s the admin work you shouldn’t be doing? In this episode of Humans of Growth, I sit down with Noel Pulanco, CEO of Yes Virtual and designated broker of HomeQwik, to talk about how small businesses can scale faster by offloading the right tasks, building better systems, and hiring smarter. We break down what it actually looks like to hire a virtual assistant, how remote staffing for small business really works, and why most owners struggle not because of demand - but because they’re buried in repeatable admin work. Noel shares how he built a property management company through the 2008 crash, scaled with overseas team members, and turned that experience into a full virtual assistant services company serving businesses across industries.
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