Human Capital · 2025-01-14 · 43 min
On this replay, Jeff engages with communication expert Sam Horn to discuss strategies for navigating tough conversations with confidence and clarity. Drawing from her book "Talking on Eggshells," Sam shares powerful insights on how to transform potentially tense moments into constructive, relationship-building interactions. The conversation reveals techniques for saying the right thing at the right time, managing emotionally charged situations, and using empathy-driven language to defuse conflict. Sam provides actionable advice for leaders and teams, emphasizing the importance of mindful communication in fostering a positive, collaborative work culture.
94. Reflections on Leadership: Jeff pauses new episodes for a season to reflect on ten powerful leadership principles generated from more than 90 interviews over five years.45 / 10093. How to Optimize Talent: Unlocking team potential with behavioral data. How talent optimization drives hiring, engagement, and leadership success.92. Self-Compassion for Burnout: Exploring how self-compassion fuels resilience, prevents burnout, and enhances workplace performance and leadership.91. Wisdom to Lead: Discover how mindful leadership fosters engagement, resilience, and innovation - unlocking the full potential of leaders and teams.90. Rethinking Two Weeks Notice: Rethinking employee departures, tackling root issues, and building trust with psychological safety for better employee transitions.