HR Like a Boss by Willory · 2026-06-04 · 34 min
In this episode of the HR Like a Boss podcast, John Bernatovicz welcomes Mary Baird, a seasoned HR professional and podcaster, to discuss the critical importance of employee experience in the workplace. They explore the paradigm shift in HR, emphasizing the need to prioritize employee well-being to enhance customer experience and overall business success. Mary shares her insights on the purpose of HR, the employee experience flywheel, and actionable strategies for HR professionals to implement in their organizations. ABOUT MARY BAIRD Mary Baird, PHR is an Employee Experience Consultant, international workshop facilitator, keynote speaker and the host of The Simplifiers Podcast. Mary helps organizations simplify how they build a better employee experience - the kind that reduces turnover, boosts engagement, improves customer experience, and drives stronger business results. Her work has supported teams at companies like Google, Microsoft, Intel, and Meta. She’s also been featured in Forbes, Newsweek, HuffPost, and MSN. Her forthcoming book for HR leaders is called: Squash the Sunday Scaries: The Simplifiers Guide to Better Employee Experience, and is set to release this Spring 2026.
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