Hospitality Reinvented · 2026-03-26 · 18 min
In this episode of Hospitality Reinvented , Doug Radkey breaks down one of the most common and costly mistakes in hospitality, confusing tactics with strategy. Posting more content. Running more promotions. Adding menu items. Hiring faster. These are tactics. And without a clear strategy behind them, they create motion … not progress. Doug explores why so many bars, restaurants, and hotels stay trapped in reactive mode, constantly chasing the next tactic instead of building a foundation that actually drives sustainable growth. Inside this episode: The difference between activity and alignment Why tactics feel productive but often create chaos How strategy provides clarity, sequencing, and control The risk of building a business on disconnected decisions Why great operators think before they act If you’ve ever felt busy but stuck, this episode will challenge how you approach your business and help you shift from reacting to leading.
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