Where Things Go Wrong

Episode notes

In Episode 4 of Hard Hats & Data Chats, Fraser Gallop and Steve Gross dive into the real reasons data initiatives fail in construction - and why it’s almost never the technology. Drawing from real project stories, they unpack issues like data silos, inconsistent definitions, user‑created workarounds that break reporting, and the cultural gaps that undermine even the best systems. This episode highlights the importance of governance, stewardship, and cross‑team communication in building a trustworthy data foundation. If you’ve ever wondered why your dashboards don’t match your spreadsheets, this one hits home. Learn more about Steve’s work with eCMS Cloud Construction ERP Software at Computer Guidance Corporation or Fraser’s work transforming construction data into actionable insights at Onware .

• The Real Challenges and How to Overcome Them59 / 100
• What the Industry is Really Looking For
• You Already Have the Data
• The Value of Data