Happier At Work · 2026-06-22 · 8 min
In this bonus episode, Aoife gives the key insights from her conversation with Gráinne Earley, Director of Employee Experience Solutions at Fuel HQ. Gráinne brings a background in performing arts and events into the world of work, and that creative lens shapes everything she does. This bonus episode pulls out the most important insights so you can put them straight into practice. Key Takeaways Employee experience is everything, every single touchpoint an employee has from the day they join a company to the day they leave. It's not just the parties and the perks. It's the way someone is greeted at reception, the quality of their onboarding, whether their manager knows their name and their preferences, whether they feel recognised and like they matter as an individual. First impressions have a long tail. A poor onboarding experience doesn't just create a bad first week - it actively reduces how long someone will stay. One size fits all is the baseline, not the goal. You might capture 60 or 70 percent of people with general initiatives, but employees today expect to be seen as individuals. Speed matters as much as personalisation right now.
309: Discovering Universal Concerns on a Book Tour Across America!30 / 100308: How to Shape Meaningful Employee Experiences with Gráinne Earley307: Overcoming Self-Doubt and Embracing Unexpected ObstaclesBonus Episode: Redesigning Workplace Culture Without the Contract306: Redesigning Workplace Culture Without the Contract with Matthew Cook