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How Block Deployed AI Agents Company-Wide in 2 Months

Hangar DX Podcast · 2025-12-11 · 36 min

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Topics in this episode

AI agentsDeveloper experienceSoftware engineering

Episode notes

What happens when a single engineer’s side project turns into a company-wide AI platform used by every department - engineering, product, marketing, finance, customer support, and sales? In this episode of the Hangar DX Podcast, Block’s VP of Engineering Angie Jones shares the inside story of how Block deployed AI agents across the entire organization in just eight weeks. She reveals how an internal tool called Goose - originally built by one engineer - became one of the first-ever MCP clients, exploded as an open-source project, and evolved into a general-purpose agent powering workflows across the company. We also dig into security and governance, adoption strategies, and practical lessons that every platform team can learn from.

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