Grow Your Law Firm · 2026-07-03 · 27 min
Welcome to episode 338 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Blair Warner, Interim Chief Strategy Officer at Finch. Blair helps drive internal strategy and operations at Finch while advising partner firms on how to scale in a fast-changing personal injury landscape. The conversation focuses on how personal injury firms can handle pre-suit operations more efficiently as case volume grows. Blair explains how Finch supports firms from intake or signup through demand drafting by combining human case staff with AI-powered tools for repetitive back-office work. She also discusses how firms can reduce case costs, improve client communication, integrate with existing case management systems, and free attorneys to focus on negotiation, litigation, and high-value files. What you'll learn in this episode: 1. How Pre-Suit Operations Are Changing - Why running pre-suit at scale requires stronger processes and technology - How AI tools can reduce time spent on repetitive back-office tasks 2.
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