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Index/Finance/Future Firm Accounting Podcast
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Scope Creep: The Two Root Causes

Future Firm Accounting Podcast · 2026-09-08 · 11 min

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Episode notes

One of my coaching clients told me she gets a real physical anxiety reaction every time a certain client emails her, and that client wasn't even paying extra for the daily back and forth. When I asked my Inner Circle coaching group if anyone else was dealing with something similar, nearly every hand went up. In this episode, I break down the two root causes behind this pattern after coaching hundreds of firms through it, and exactly how to reset the relationship without blowing it up.

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